Prorealtime not loading historical data

samson mabota · Fri, 07 Dec 2018 15:23:00 +0000

Goodday. I am having a problem with proreal time. on opening the platform the screen is blank and there is a message that no historical data has been loaded for the instrument. What could be the problem i am having and how can i resolve it? I have tried restarting the platform as well as uninstalling and reinstalling the software to no avail.

This topic has 1 reply, 2 voices, and was last updated 5 years ago by Nicolas.

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12/07/2018 at 4:23 PM #86529

samson mabota

Goodday. I am having a problem with proreal time. on opening the platform the screen is blank and there is a message that no historical data has been loaded for the instrument. What could be the problem i am having and how can i resolve it? I have tried restarting the platform as well as uninstalling and reinstalling the software to no avail.

samson mabota
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12/10/2018 at 8:49 AM #86645

Nicolas

Is that still the case for regular other timeframes like 1-hour or 15-minutes?

Nicolas
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