Position does not exist
09/17/2023 at 8:19 AM #221146
I have got this error in PRT when some positions get rejected every second, and the message is “position does not exist”. The system is started in ProOrder and I have 25 systems started, but I can start even more in demo as it says the ones that are bugged is under “stopping”. So I think it is a visual bug somehow that the systems are stopped but they still appear on running in ProOrder.
I attached a file how it looks in orderlist.
Anyone else have this same issue?09/17/2023 at 8:20 AM #22114709/17/2023 at 8:26 AM #221148
So what I did now because I want the system still be running so I can track results is started them again as new. And Now I have 32 systems started in demo when max is 25.
I hope they work on this problem already.
Edit..: My photos are not getting attached, I dont know why.09/17/2023 at 8:28 AM #22114909/17/2023 at 8:29 AM #22115209/17/2023 at 10:27 AM #22115709/17/2023 at 12:36 PM #22116509/18/2023 at 1:19 PM #221209
I suggest you send a report following to technical support just in case:
- Go to the “Help” menu on the ProRealTime toolbar.
- Click on “Help center”, then on “I have a technical problem”
- Choose the category
- Select the concerned window in the drop-down menu.
- Explain the issue in the text box.
- Click “Send report”
Have a nice day09/18/2023 at 2:42 PM #221217