Latent gain not showing

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07/17/2026 at 9:48 PM #262626 quote

GraHal
Participant

Master

This bug is well random and not limited to trades opened after the Platform is open.
As you can see from attached (at the 2 red arrowheads) there is a trade opened 10 mins ago that does NOT show Latent Gain.
I opened 2 manual trades 2 mins ago and Latent Gain DOES show.
And the bug is not limited to Auto-Trades either as Andre (who started this Topic) is experiencing this bug with manual trades.
(I am writing above more for PRT benefit as as I have referred PRT to this Topic for full details.)
Aah it’s getting late, I attached the wrong ss, so forget the 1st image.
The 2nd image links with the text above.

2026-07-17_19-02-06-1.png 2026-07-17_20-49-50.png

07/18/2026 at 12:55 AM #262628 quote

PeterSt
Participant

Master

But why bother so much ?
One topic ago you weren’t aware of the issue …

I do (or did) bother because with AutoTrading Live I am totally blind; in the end all trades have no Gain attached … (and units I don’t know about, nor does my program code).

Shall we then now hop over to my ticket about no Order Label showing at all ? (but Stop and Limit for Exit do) 😉
So you said it correctly, why go to a new V13, if V12 contains these kind of bugs to solve first. But this was already so with V11.1 when V12 emerged. … This is a most lousy software company. Without Release Notes on top of it.
Terrible.

07/18/2026 at 9:07 AM #262631 quote

GraHal
Participant

Master

PeterSt wrote: One topic ago you weren’t aware of the issue
Yes I did say above.
Manual trading in Live I do not see the problem and the Latent Gain is what I look at all the time when scalping.

Only reason I can offer is that on Live I do not have any Auto-Trading Systems running.

07/18/2026 at 1:01 PM #262633 quote

GraHal
Participant

Master

PeterSt wrote: But why bother so much ?
I would bother with all bugs, problems & improvements … like a good few of us used to on here.
With Andre raising this Topic and you as usual joining in, it meant there at least 3 of us are making it known we are experiencing a problem.
Trouble is … are our discussions and evidence of problems ever read / considered by PRT?? Hence why I submitted a Technical Report on the Latent Gain Issue.

Wider Concerns:
Enthusiastic PRT users have been ‘worn down’ over the years!
When I did that ‘Poll’ recently for support for an Improvement, after weeks of encouraging votes, I still only got 16 votes. PRT responded saying (something like) they needed more evidence of support for the Improvement to be considered by Developers.
I don’t like feeling demoralised and so I used this Topic to revitalise my approach!

07/21/2026 at 1:56 AM #262757 quote

Andre Vorster
Participant

Senior

Latent gain is showing again now on Nikkei ….

GraHal thanked this post

07/25/2026 at 1:06 PM #262880 quote

GraHal
Participant

Master

I received below this morning from IG after I submitted a Technical Report:

Thank you for your email and apologies for the delayed response to your issue,

Thank you for bringing this to our attention, i have passed this on to ProRealTime to further investigate.

We hope to get you a response and hopefully a resolution as soon as possible.

For your information, the investigation ID is

08/12/2026 at 12:55 PM #264490 quote

GraHal
Participant

Master

IG got back me saying PRT report they fixed the problem.

I just sent below response to IG / PRT:

I just checked … most Trades show latent gain, but not all. So, for me, the problem is the same as when I submitted my Tech Reort.
See at red arrowheads on attached screenshot for trades not showing latent gain.

2026-08-12_11-54-33.png
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