There has to be some difference between my Platform and Peter’s it seems also?
Another ‘shot in the dark’ … have you got loads of Auto-Trading Systems stored / listed on your Platform, and / or loads of Indicators and / or loads of Chart Templates?
As you can see from attached, I have 205 Indicators, O / ZERO Systems and 1 Chart Template.
After a sit in the sun … another idea.
Try on V11.1 on Demo, raise a trade on Japan 225, worth a try, would only take 3 mins tops?
Have several templates that has been running long time.
Not many indicators.
Manual trading only (still have to find auto trade that works 🙂 )
Never had issues with before.
Error seems more than just not showing profit/loss. As in previous screenshot shows some error at the title bar.
Will log case with PRT.
Andre Vorster wrote: error at the title bar.
I read your title bar error as linked as due to no Latent Gain to show on the Chart then no Latent Gain to show in title bar and thus No ‘Gain today etc’ to show in title bar when trade is closed.
Not related to above:
Be worth trying v11.1 … if 11.1 does not show the error then it may help to pinpoint the cause?
Hey, I just noticed … I have 2 Trades showing full details and 1 trade showing Unit gain only … see attached at red arrowhead.
I right clicked on the trade showing until gain only and all the same boxes are ticked as the other 2 trades showing full details!
For the record (in case relevant), I just checked the code and trade open is of the form:
If Cond X Then
If Cond Y Then
Buy at Market
elsif Cond Z Then
SellShort at Market
Endif
Endif
Hey, I just noticed … I have 2 Trades showing full details and 1 trade showing Unit gain only … see attached at red arrowhead.
Ha ! Now you can do it too. Now only solve it (backdoor solution is fine).
Don’t stop PRT because at restart it will be fine again.
Nah, I have been trying endlessly.
And btw, in 11.1 it nave has been a problem that I saw. It started with 12, but I recall not right away. What about :
When these options appeared for the first time, you have just been playing with GraHal. Thus this :
I right clicked on the trade showing until gain only and all the same boxes are ticked as the other 2 trades showing full details!
So in the beginning of 12 these were not there. Then they were introduced and from then on it could go wrong.
Btw, bet that it is related to the same instruments on the same chart ? I mean, the theoretical possibility and the PRT code to let that work;
In PRT-IB this can’t exist and I never saw the issue there either,
For fun …
Start at the bottom, this is email (3 pieces of it).
Do people actually believe I have over 2K open tickets ? This is just one of them, but mentioned 14 times. Still, even after 14 times, nothing again.
————————
Hoi x,
Het lijkt me moeilijk zoeken voor jou. Dus stuur ik ‘m maar opnieuw. Tja, dat dit dan intussen de 14e keer wordt is even jammer.
Groeten en een prettig weekend !
Peter
——– Forwarded Message ——– Subject: Re: Technisch Report IG – Order Label data missing Date: Mon, 10 Nov 2025 23:41:32 +0100 From: P To: x – ProRealTime <klantenservice@prorealtime.com>
Halloooooooooooooooooooooooooooo
P
On 23-10-25 15:20, Peter (Home) wrote:
Hoi x – Hieronder de tekst van een TR uit het IG account. Bestaat uit twee delen.
Groeten !
Peter
For x in Holland. -part 1-
Hopefully in the selected SPTRD chart you see the missing $Profit. I have complained about this a dozen times. When are you fi-nal-ly going to solve this ??
I will restart the platform after this report and you will see that after the restart it is fine again (I will send another report). But then a next new Auto Trade will occur and this data will be gone again.
Note : -playing around with the settings regarding this label and its data, does not help a thing.
This is so from the start of V12 but only with IG.
Peter
PeterSt wrote: Don’t stop PRT because at restart it will be fine again.
Too late I just did before reading your post above.
Another trade opened and it was same – no Latent Gain showing (and the Algo did not include the if elsif stragety).
Anyway after Quit and restart all is good now, all trades showing Latent Gain etc.
Pointing to a ‘hogging RAM’ Issue maybe?
Now I’ll read the remainder of your posts.
GraHal wrote: all is good now,
Actually NOT, one trade is still NOT showing Latent Gain – see attached at red arrowhead.
It is a bit difficult to see with your Renko-whatever bars, but I think at the mouse arrow new trades just occurred. Read : it was not wrong at restart of PRT ?
PeterSt wrote: it was not wrong at restart of PRT ?
You could well be right Peter.
I will continue to monitor and report back with anything new.
PeterSt wrote: new trades just occurred
Agreed!
2 trades were showing Latent Gain then a new trade just opened which does not / will not show Latent Gain!
If this bug appears in v13 it makes a mockery of PRT adding ‘bells & whistles’ before fixing existing bugs.
GraHal wrote: new trade just opened which does not / will not show Latent Gain!
I am attaching a ss of the trade I refer to above (at 2 x red arrowheads) and I will refer to this Topic in my Technical Report submitted to PRT via IG.
Even as I do this, I am thinking is there any point … PRT will likely not reproduce the problem using 1 System as a reference?
But we have to else PRT will not be aware of how many of us are affected.
GraHal wrote: trade I refer to above
See attached for Order date and time etc (at red arrowheads).