Algo stopped Position closed

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  • 09/18/2025 at 11:54 AM #251095 quote
    VinzentVegaVinzentVega
    Participant
    Veteran
    Do these problems only occur with PRT used by IG, or also with PRT direct and the associated trading accounts?
    09/18/2025 at 12:59 PM #251099 quote
    PeterStPeterSt
    Participant
    Master
    I am an example of that (a more rare example, I think). Yes, problems are the same with me. Edit : if with “associated” you mean : an IG account. Otherwise my IBKR account with PRT bears no problems whatsoever.
    09/18/2025 at 3:15 PM #251100 quote
    phoentzsphoentzs
    Participant
    Master
    Hello, We would like to inform you that the mini indices are currently unavailable on the demo account. Our technical teams are working on a platform update, which we expect to be completed by the end of this week. Starting next week, all mini indices and other markets should be available again on the demo platform. We apologize for the inconvenience and thank you for your patience. Trading Services IG
    GraHal thanked this post
    09/18/2025 at 3:35 PM #251101 quote
    deleted23092025deleted23092025
    Participant
    New
    It seems like historical data is all wrong before arround 25th august. So all trades before this date is all messed up.
    09/18/2025 at 3:37 PM #251102 quote
    VinzentVegaVinzentVega
    Participant
    Veteran
    This is ridiculous and in my opinion not the problem. In live account the mini indices are available, but they don´t work with the systems.
    09/18/2025 at 3:39 PM #251103 quote
    deleted23092025deleted23092025
    Participant
    New
    They do work now. The backtest is now what´s  not working correctly. But they´re working on it
    09/18/2025 at 3:49 PM #251104 quote
    VinzentVegaVinzentVega
    Participant
    Veteran
    wrote:
    They do work now. The backtest is now what´s not working correctly. But they´re working on it
    OK, perhaps I didn’t express myself clearly, but I meant the same thing as you. Backtests work, but they produce completely different results.
    09/18/2025 at 4:01 PM #251106 quote
    deleted23092025deleted23092025
    Participant
    New
    I do belive it is only on data from some date. I do think systems work as intended live.
    09/18/2025 at 4:41 PM #251108 quote
    ProRealAlgosProRealAlgos
    Participant
    Junior
    A peculiar issue that some of our clients are experiencing: They are not able to start automatic trading on the us markers USA500 Cash 1€, US Tech100 Cash 1€, Wall Street Cash 1€ due to this message
    Automatic trading is not authorized for this instrument
    There are no other cash instruments to find in the ProRealTime, so there is no alternative.   However, the same clients can on their other live accounts (on the same IG login) start automatic trading on that instrument. So same instrument name, everything looks the same, but just on their other account – it actually works. Same account types (CFD) so there is no apparent difference between the accounts.
    09/18/2025 at 6:25 PM #251113 quote
    VinzentVegaVinzentVega
    Participant
    Veteran
    ProRealAlgos wrote:
    However, the same clients can on their other live accounts (on the same IG login) start automatic trading on that instrument. So same instrument name, everything looks the same, but just on their other account – it actually works. Same account types (CFD) so there is no apparent difference between the accounts.
    It don´t works on Nasdaq in my live account. Witch instrument do you mean?
    09/18/2025 at 7:13 PM #251114 quote
    ProRealAlgosProRealAlgos
    Participant
    Junior
    It don´t works on Nasdaq in my live account. Witch instrument do you mean?
    US Tech100 Cash 1€
    09/18/2025 at 10:47 PM #251117 quote
    phoentzsphoentzs
    Participant
    Master
    An H4 system normally operates on the following schedule: 1:00 AM – 5:00 AM – 9:00 AM, etc. Why the hell does this system now operate on 2:00 AM – 6:00 AM – 10:00 AM, etc.???!!!
    09/18/2025 at 10:56 PM #251118 quote
    phoentzsphoentzs
    Participant
    Master
    Compared directly with IG again… the H4 candles end where they belong… 1:00 – 5:00, etc. With PRT, nothing is right anymore!
    09/18/2025 at 11:02 PM #251119 quote
    phoentzsphoentzs
    Participant
    Master
    It gets even better… the daily candle ends at 6:00 am!!! I’m about to get in a bad mood.
    09/18/2025 at 11:06 PM #251120 quote
    phoentzsphoentzs
    Participant
    Master
    And yes… my time zone hasn’t changed.
    Timezone.jpg Timezone.jpg
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Algo stopped Position closed


General Trading: Market Analysis & Manual Trading

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This topic contains 418 replies,
has 29 voices, and was last updated by phoentzsphoentzs
11 months, 2 weeks ago.

Topic Details
Forum: General Trading: Market Analysis & Manual Trading
Language: English
Started: 09/06/2025
Status: Active
Attachments: 110 files
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