Please send Technical Reports to PRT

Forums ProRealTime English forum ProRealTime platform support Please send Technical Reports to PRT

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  • #227380

    From my recent experiences, there appears to be several anomalies / bugs in V12 around backtesting and optimising that sometimes bugs show and at other times those same bugs do not show?

    For example, I sent in a Technical Report last week about the Optimise Backtest text button (see attached) being non-functional.

    Within 2 days or so of my Tech Report the button started working, I thought … wow that is encouraging!

    Then yesterday the button had dissapeared altogether, I thought … oh well, PRT must only want 1 place to start an optimise run etc?

    Now today, the button is back again and is working!

    I recall the non-functional Optimise Backtest button being flagged up (on here) by beta testers / early adopters of v12 some 18 months ago?  But depite this, the button remained non-functional for 18 months or so until somebody submitted a Technical Report (me) … hence why I am saying … if we want bugs fixed we need to flag them up to PRT via Technical Reports sent in via PRT Platform Help > Technical Support.

    If not sure whether you are seeing a bug or not, then it makes sense to ask for confirmation on this Forum … ‘are others getting this same problem’. We don’t want to cause PRT unecessary work.

    If we don’t send in Technical Reports (via Help > Technical Support) then we may well get the same bugs we currently see in v12, still being there in v13!

    #227382

    MODS

    Please delete the screenshot from the above post.

    Please add attached as a replacement (or leave attached to this post).

    Many Thanks

     

Viewing 2 posts - 1 through 2 (of 2 total)

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