Loads TS’s Stopped ‘Due to an Error’

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  • 09/15/2023 at 8:33 AM #221070 quote
    phoentzs
    Participant
    Master

    Out of the blue, a system that shouldn’t be trading at that time was stopped this morning. So I still have a single system running. 24 are in stopping mode. Is there finally a solution to the problem?

    09/15/2023 at 9:21 AM #221075 quote
    deleted23092025
    Participant
    New

    Same problem here. Even some conditions are ignored of the systems as you say.

    09/15/2023 at 5:00 PM #221120 quote
    deleted23092025
    Participant
    New

    @Nicolas Are they on the problem of fixing this? It totally ruins demo systems right now.

    03/11/2024 at 11:20 AM #229601 quote
    GraHal
    Participant
    Master

    28 Systems stopped across 2 Accounts overnight Sun / Mon … vast majority due to the error – ‘broker could not confirm status of the last order’.  The error message probably means nothing in such a high rate of Rejection as 28 Systems stopped overnight.

    IG and PRT are working on the problem, but thought I’d flag it up for the record and also in case others are wondering if they are alone in the same plight as me!

    03/11/2024 at 4:26 PM #229616 quote
    GraHal
    Participant
    Master

    Just another point of information that might be useful for some, I experienced trades closing at a point / price that did not relate to the code.

    After above, I backtested 1 System and the backtest did not (incorrectly) behave as the System had behaved during real data running (as desribed above) … I guess it was all related to the ‘overnight problem’.

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Loads TS’s Stopped ‘Due to an Error’


Platform Support: Charts, Data & Broker Setup

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GraHal @investment_account Participant
Summary

This topic contains 64 replies,
has 8 voices, and was last updated by GraHal
1 year, 11 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 07/20/2022
Status: Active
Attachments: 5 files
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