Loads TS’s Stopped ‘Due to an Error’

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Viewing 15 posts - 1 through 15 (of 65 total)
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  • 07/20/2022 at 8:48 AM #197540
    GraHal

    Are you getting the same … Loads TS’s Stopped ‘Due to an Error’ … see attached.

    Then after starting them again, they get stopped again!

    07/20/2022 at 8:50 AM #197542
    phoentzs

    I have the same problem. What’s going on again with the platform?

    07/20/2022 at 8:58 AM #197544
    phoentzs

    Now I even have problems opening the algos in chart. What shoud that? Can’t you send a warning by email if you are tinkering with the platform?

     

     

    07/20/2022 at 9:47 AM #197553
    Nicolas

    Currently investigated, I will inform you about it asap.

    2 users thanked author for this post.
    avatar phoentzs, avatar GraHal
    06/12/2023 at 6:35 AM #215985
    GraHal

    In excess of 40 Systems Stopped overnight on Demo, but what is worse is that I can’t start them again as they are all shown as STOPPING! 🙁

    Anybody else the same??

    06/12/2023 at 7:48 AM #215987
    PeterSt

    Game over. 🙂
    Reset will happen in a day or two. If not, dial 911.

    Nothing stopped over here on Live (no Demo active).
    I just noticed that starting the PRT-IG platform abended the first two times – the first time accompanied by all screens going black. Odd.

    06/12/2023 at 10:41 AM #215992
    GraHal

    All Stopping got Stopped at about 7:30 UK time … early riser IG Techies must have thought … wtf happened here!? 😉

    But seems it may have been my Systems Stopped anyway??

    06/13/2023 at 2:20 PM #216122
    Paolo.B

    In reality, some work fine for me, others continue to crash every time they open a position, while others open and close operations for no reason, the backtest does not take place.
    Inexplicable

    06/13/2023 at 2:36 PM #216132
    Paolo.B

    Then there are other algorithms that should open trades, but in demo they do nothing.

    06/13/2023 at 3:17 PM #216139
    GraHal
    Paolo.B wrote:

    but in demo they do nothing

    I’ve found, often that is due to using a position size that < minimum on Demo.

    For example …

    On UK SB Live, DJI min >= 0.2 contracts.

    On UK SB Demo, DJI min >= 1 contracts.

    09/11/2023 at 9:58 AM #220682
    GraHal

    In excess of 40 Systems Stopped overnight (lots at 01.05 am) on Demo, loads still showing as STOPPING!

    Anybody else the same??

    09/11/2023 at 2:07 PM #220740
    Paolo.B

    Unfortunately, as sometimes happens, the DEMO is a disaster, or they block immediately and you don’t even have the possibility to reactivate them, or they open and do not stop or target.
    Let’s hope that they will be able to restore it before this evening, provided they are aware.

    09/11/2023 at 2:14 PM #220743
    phoentzs

    Of 25 systems on demo, 10 were stopped. The others are running smoothly so far. But I haven’t figured out why the systems stopped yet. The way they all work is very similar.

    09/11/2023 at 2:56 PM #220757
    GraHal
    phoentzs wrote:

    I haven’t figured out why the systems stopped yet

    Lots, but not all, of mine gave error as ‘broker could not determine status of last order’ .

    09/11/2023 at 3:00 PM #220759
    phoentzs

    The best is yet to come, the systems are stopped but all associated positions are still open. Without SL!!! How is that possible?!

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