I’m not getting 200K candles in v11 demo via IG

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  • #154600 quote
    GraHal
    Participant
    Master

    Somebody higher up or maybe another Thread was saying (my words) … over a 24 hour period there would only be market open so 8 x 1 hour bars of data (not 24 x 1 hour bars as with IG).

    I guess their comment was related to PRT Trading via the Direct to Exchange Platform??

    #154602 quote
    Monobrow
    Participant
    Senior

    If you open a PRT sponsored IG account then it is the same IG trading and live data as if you had opened an account directly with IG

     


    @vonasi

    Im sorry, but this is really confusing and would be a time consuming mistake to make if not 100% accurate.

    My situation:

    I opened my account with IG and have activated “their” PRT client. I was upgraded last week to “ig prt” live v11 and i still get the same amount of backtest data as I did with 10.3 live.

    I trade the DAX 24/7 using a 1 minute timeframe using IGs spreadbet market – DAX DFB.

    Will I get more backtest data if I move to the PRT premium version? I want to trade the same 24/7 DAX DFB with IG. And if so, can I do that without closing, refunding, funding and having to set everything up again?

     

    Thanks

    #154609 quote
    Vonasi
    Moderator
    Master

    Yes the Premium version has more back testing data and more functionality/toys than the Complete version that you currently have.

    Yes you will be trading on the same IG instruments as they are provided by IG to all their account holders the same for Premium via PRT as for IG direct.

    You will have to go through refunding, funding and having to set everything up again because they are two separate IG accounts, one direct with IG and one via PRT. You don’t have to close one to open the other and neither account is linked in any way.

    You will be expected to trade regularly to maintain Premium for free. A few tiny scalps a month will get your Premium access shut down by IG.

    Monobrow thanked this post
    #154611 quote
    Monobrow
    Participant
    Senior

    Ok great, thank you Vonasi.

    Do you know if all the spreads, costs, charges are also the same to the customer for a PRT funded account? Or if there are any notable differences?

    support etc?

    #154612 quote
    Vonasi
    Moderator
    Master

    Yes they are the same.

    Monobrow thanked this post
    #154626 quote
    George65
    Participant
    Senior

    Sorry if it’s too naiv question…

    I opened an IG account years ago, and activated PRT afterwards.

    So, now I’d be expected to open a new IG account on PRT website?

    Thanx

    #154627 quote
    GraHal
    Participant
    Master

    now I’d be expected to open a new IG account on PRT website?

    No, your old IG account should still work fine?

    #154628 quote
    George65
    Participant
    Senior

    No it does not

    #154630 quote
    GraHal
    Participant
    Master

    Can you Login to the IG Platform?

    #154631 quote
    George65
    Participant
    Senior

    Yes, I can. And I get access to 11 in my live account. I trade ustech100. I could add 200k to the list. But when I backtest M5, M10, and M15 it goes  back to 27th of February in all of the three cases.

    #154635 quote
    Monobrow
    Participant
    Senior

    I could add 200k to the list

    We all can add 200k in IG PRT v11, but it makes no difference. With the live IG v11 version you still only get 100k. You can confirm this by added the simple code as an indicator as above and repeated here:

    count = count +1

    return count

     

    I have already asked IG directly if we will be getting an upgrade, but I personally do not think so. If you are coming back, maybe now is the time to open a prt account and link with IG if more backtest data is what you need.

    #154636 quote
    George65
    Participant
    Senior

    Thanks, reading Vonasi’s post it became clear.

    By the way, this is  a joke and overcomplicated and not customer friendly.Period

    #154637 quote
    GraHal
    Participant
    Master

    Are your Time Period settings the same as as shown at the red arrowhead?

    G.jpg G.jpg
    #154639 quote
    George65
    Participant
    Senior

    yes :)!

    #154641 quote
    GraHal
    Participant
    Master

    On 200K units of 15 min TF … I go back to 6 Dec 18 … see attached at red arrowhead.

    G-2.jpg G-2.jpg
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I’m not getting 200K candles in v11 demo via IG


Platform Support: Charts, Data & Broker Setup

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Vonasi @vonasi Moderator
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This topic contains 64 replies,
has 12 voices, and was last updated by Monobrow
5 years, 1 month ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 11/26/2020
Status: Active
Attachments: 10 files
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