I’m not getting 200K candles in v11 demo via IG

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Viewing 15 posts - 1 through 15 (of 65 total)
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  • 11/26/2020 at 7:57 PM #151811
    Vonasi

    Yesterday my IG demo account switched to PRT v11. Other moderators are reporting that they can get 200K bars to test on but despite adding 200K as a units option I never see 200K bars.

    I added a simple indicator:

    …and on a tick chart I get 100K. All other charts give me much less than that so for example on a 15 minute chart I only get around 50K bars.

    I know that Noobywan has the same limitation on bars as I do. He is on CFD and I am on a spread betting account so that is not the issue.

    How many bars is everyone else getting?

    11/26/2020 at 8:44 PM #151814
    GraHal

    I concur with your findings

    11/26/2020 at 8:53 PM #151818
    GraHal

    So we have less history than we used to have with v10.3?

    I can’t even get 100k bars on any bigger TF than 5 mins.

    11/26/2020 at 8:54 PM #151819
    pableitor

    I dont have 200k bars either on my IG PRT11 demo account.  I just have 200k bars on my good ole  IG sponsored by PRT  v10.3 account.  AFAIK IG demo accounts switched  to PRT11 are limited to just 100k bars. Lets wait a few days/weeks/months… until IG updates premium accounts to PRT11  as well !

    11/26/2020 at 10:48 PM #151830
    Vonasi

    The v11 platform gives you the option to set custom amounts of units. 200K is not a standard option but if you try to set a custom amount above 200K then you get a warning message so we have to assume that 200K is the maximum allowed. However I can not get more than 100K and that is only if I use a tick by tick chart.

    Glad to hear and disappointed to hear that I am not alone! 🙁

    11/27/2020 at 3:42 PM #151927
    Eric

    Maybe its 100K on demo and 200K on real live account? hopefully..

    Also having problem with trailing stop on manual trading, (stop to close warning)

    11/28/2020 at 11:55 AM #151993
    juanj

    I have the same limitations despite selecting 200k units

    11/29/2020 at 9:42 AM #152078
    Francesco

    I was limited to 100k also with 10.3 (while on the live account platform i had 200k), so i’m not suprised the limitation still exist.

    12/01/2020 at 3:15 PM #152319
    Emanuele PRT
    Francesco wrote:

    I was limited to 100k also with 10.3 (while on the live account platform i had 200k), so i’m not suprised the limitation still exist.

    This is true. Demo accounts are limited to 100k (as Demo hold “complete” and not “premium” privileges, by default) while “live” CFD accounts will get back their “Premium” features.

    1 user thanked author for this post.
    avatar JC_Bywan
    12/01/2020 at 3:50 PM #152321
    XORANDNOT
    Emanuele PRT wrote:
    Francesco wrote:

    I was limited to 100k also with 10.3 (while on the live account platform i had 200k), so i’m not suprised the limitation still exist.

    This is true. Demo accounts are limited to 100k (as Demo hold “complete” and not “premium” privileges, by default) while “live” CFD accounts will get back their “Premium” features.

    @Emanuele PRT:

    How many bars will the “historical mode” go back with IG ? 1 million bars or less ? On all timescales, also on the lower ones, such as 10 seconds ?

    12/20/2020 at 12:08 AM #154505
    George65

    Hi,

    Any progress in this issue? IG CFD live account, 200k can be set, but backtest executed from the 27th of February. M5, M10, M15…

    12/20/2020 at 10:03 AM #154536
    Monobrow

    It is my understanding that the IG version of the client is developed or at least “led” by IG and not PRT. That being the case, you are better off contacting IG I think, at least, that is what I have done.

     

    IG v11 live user, still getting 100k bars with 1 min time zone, same as 10.3. I think the only option is to ditch IG client and go for PRT premium client, but then you may not get 24/7 realtime data ;(

    12/20/2020 at 12:51 PM #154570
    Vonasi
    Monobrow wrote:

    but then you may not get 24/7 realtime data ;(

    If you open an IG account via PRT then you get PRT Premium with live data and lots more data to play with. Open an IG Complete account via IG and it seems you only get 100k of data.

    12/20/2020 at 2:12 PM #154588
    GraHal
    Vonasi wrote:

    lots more data to play with

    Would we get data for a 24 hour market for each instrument we pay for?

    OR

    Would we get data linked to the cash market … i.e. data for / over market hours only?

    12/20/2020 at 2:32 PM #154592
    Vonasi

    Not sure I understand GraHal what you are asking.

    If you open a PRT sponsored IG account then it is the same IG trading and live data as if you had opened an account directly with IG – except you get the ‘Premium’ version of PRT and not the ‘Complete’ version that IG give you. Premium has lots more bells and whistles and functionality and lots more historical data. Customer service is also via PRT and not via IG.

    You are expected to be an active trader otherwise you will be charged and/or the PRT access stopped.

    https://trading.prorealtime.com/en/ig

    https://prt.md.it-finance.com/IGIndex/features_premium.phtml?locale=en_GB

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