I’m not getting 200K candles in v11 demo via IG

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  • #151811 quote
    Vonasi
    Moderator
    Master

    Yesterday my IG demo account switched to PRT v11. Other moderators are reporting that they can get 200K bars to test on but despite adding 200K as a units option I never see 200K bars.

    I added a simple indicator:

    count = count + 1
    
    return count

    …and on a tick chart I get 100K. All other charts give me much less than that so for example on a 15 minute chart I only get around 50K bars.

    I know that Noobywan has the same limitation on bars as I do. He is on CFD and I am on a spread betting account so that is not the issue.

    How many bars is everyone else getting?

    #151814 quote
    GraHal
    Participant
    Master

    I concur with your findings

    VBC.jpg VBC.jpg
    #151818 quote
    GraHal
    Participant
    Master

    So we have less history than we used to have with v10.3?

    I can’t even get 100k bars on any bigger TF than 5 mins.

    #151819 quote
    pableitor
    Participant
    Master

    I dont have 200k bars either on my IG PRT11 demo account.  I just have 200k bars on my good ole  IG sponsored by PRT  v10.3 account.  AFAIK IG demo accounts switched  to PRT11 are limited to just 100k bars. Lets wait a few days/weeks/months… until IG updates premium accounts to PRT11  as well !

    #151830 quote
    Vonasi
    Moderator
    Master

    The v11 platform gives you the option to set custom amounts of units. 200K is not a standard option but if you try to set a custom amount above 200K then you get a warning message so we have to assume that 200K is the maximum allowed. However I can not get more than 100K and that is only if I use a tick by tick chart.

    Glad to hear and disappointed to hear that I am not alone! 🙁

    #151927 quote
    Eric
    Participant
    Master

    Maybe its 100K on demo and 200K on real live account? hopefully..

    Also having problem with trailing stop on manual trading, (stop to close warning)

    #151993 quote
    juanj
    Participant
    Master

    I have the same limitations despite selecting 200k units

    #152078 quote
    Francesco
    Participant
    Veteran

    I was limited to 100k also with 10.3 (while on the live account platform i had 200k), so i’m not suprised the limitation still exist.

    #152319 quote
    Emanuele PRT
    Participant
    Junior

    I was limited to 100k also with 10.3 (while on the live account platform i had 200k), so i’m not suprised the limitation still exist.

    This is true. Demo accounts are limited to 100k (as Demo hold “complete” and not “premium” privileges, by default) while “live” CFD accounts will get back their “Premium” features.

    JC_Bywan thanked this post
    #152321 quote
    XORANDNOT
    Participant
    Senior

    I was limited to 100k also with 10.3 (while on the live account platform i had 200k), so i’m not suprised the limitation still exist.

    This is true. Demo accounts are limited to 100k (as Demo hold “complete” and not “premium” privileges, by default) while “live” CFD accounts will get back their “Premium” features.

    @Emanuele PRT:

    How many bars will the “historical mode” go back with IG ? 1 million bars or less ? On all timescales, also on the lower ones, such as 10 seconds ?

    #154505 quote
    George65
    Participant
    Senior

    Hi,

    Any progress in this issue? IG CFD live account, 200k can be set, but backtest executed from the 27th of February. M5, M10, M15…

    #154536 quote
    Monobrow
    Participant
    Senior

    It is my understanding that the IG version of the client is developed or at least “led” by IG and not PRT. That being the case, you are better off contacting IG I think, at least, that is what I have done.

     

    IG v11 live user, still getting 100k bars with 1 min time zone, same as 10.3. I think the only option is to ditch IG client and go for PRT premium client, but then you may not get 24/7 realtime data ;(

    #154570 quote
    Vonasi
    Moderator
    Master

    but then you may not get 24/7 realtime data ;(

    If you open an IG account via PRT then you get PRT Premium with live data and lots more data to play with. Open an IG Complete account via IG and it seems you only get 100k of data.

    #154588 quote
    GraHal
    Participant
    Master

    lots more data to play with

    Would we get data for a 24 hour market for each instrument we pay for?

    OR

    Would we get data linked to the cash market … i.e. data for / over market hours only?

    #154592 quote
    Vonasi
    Moderator
    Master

    Not sure I understand GraHal what you are asking.

    If you open a PRT sponsored IG account then it is the same IG trading and live data as if you had opened an account directly with IG – except you get the ‘Premium’ version of PRT and not the ‘Complete’ version that IG give you. Premium has lots more bells and whistles and functionality and lots more historical data. Customer service is also via PRT and not via IG.

    You are expected to be an active trader otherwise you will be charged and/or the PRT access stopped.

    https://trading.prorealtime.com/en/ig

    https://prt.md.it-finance.com/IGIndex/features_premium.phtml?locale=en_GB

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I’m not getting 200K candles in v11 demo via IG


Platform Support: Charts, Data & Broker Setup

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Vonasi @vonasi Moderator
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This topic contains 64 replies,
has 12 voices, and was last updated by Monobrow
5 years, 1 month ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 11/26/2020
Status: Active
Attachments: 10 files
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