Change Daily Close on IG Platform 10.2 version to 2200GMT instead of 00GMT

Forums › ProRealTime English forum › ProRealTime platform support › Change Daily Close on IG Platform 10.2 version to 2200GMT instead of 00GMT

Viewing 15 posts - 1 through 15 (of 20 total)
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  • 12/21/2016 at 8:34 AM #18901
    fesxeurex

    Hello Guys,

    ive been banging my head on IG for some time to have the option of Daily Candle close as 2200GMT instead of 00GMT.

    In PRORealtime their is option to change timezone but im not being successful ive tried this many times got support form PROrealtime and IG but none is working.

    Has anyone faced this issue and let me know how you resolved it

    Many Thanks

    1 user thanked author for this post.
    avatar Elsborgtrading
    12/21/2016 at 3:19 PM #18923
    GraHal

    Hi Fes

    Put on here a screen shot of your time zone settings … it may help us to help you?

    Cheers
    GraHal

    12/21/2016 at 3:35 PM #18927
    fesxeurex

    Hi GraHal,

    Thanks for looking into this

    here you go the difference clearly visible in DailyFx and Prorealtime daily charts

    Cheers

    12/21/2016 at 6:39 PM #18944
    Nicolas

    Seems that there is no Sunday candlestick with FXCM or it has been incorporated into the Friday one.

    12/21/2016 at 8:57 PM #18956
    GraHal

    Hi Fes

    You say …

    ive been banging my head on IG for some time to have the option of Daily Candle close as 2200GMT instead of 00GMT.

    But your screen shots of time zone settings show that you have selected UTC + 00.00 why don’t you select setting UTC – 2.00 ??

    Just an idea?

    Cheers
    GraHal

    12/21/2016 at 11:31 PM #18961
    fesxeurex

    This is how it looks

    im sending you previous emails ive sent it to PRORealtime and IG both. Changing timezone requires restart of system

    I had this settings as below and you can see the  daily candle difference in DailyFx and PRT. Even IG Mobile is displaying it incorrect where we dont have any timezone settings

    But IG Mobile Watchlist calculate the Change, Change% correctly which is ironic.

    It seems only IG is doing it all other FXCM,Oanda are taking 2200GMT as close

    12/22/2016 at 9:59 AM #18968
    fesxeurex

    @nicolas most of the charts starts from 2200GMT Sunday as Monday open 🙂 if everyone follows one candlestick then its easy or else strategies reversal ets would go wrong PRT dont understand that or havent thought about this.

    Other software ive used IRT Linnsoft or MarketDelta , CQG etc can do a lot of customization.

    Daily Open close is one important thing and IG,PRT cant seems to understand its importance

    12/27/2016 at 9:43 PM #19198
    David

    It’s frustrating that there isn’t a universal daily candlestick in Forex and I wrote about it here. You should however be able to change the daily candle by the  Custom Time Zone as show in your attachments and also consider the checkbox with “Display Weekend Data”.

     

    1 user thanked author for this post.
    avatar Nicolas
    12/28/2016 at 9:43 AM #19206
    Nicolas

    @fesxeures

    Do the solution given by David solve your problem?

    12/28/2016 at 2:01 PM #19242
    fesxeurex

    Ive asked a lot to IG and PRT and they dont have a solution so im keeping quiet

    @nicholas if someone can post charts and the settings comparing daily from DailyFx and PRT chart then ill believe.

    ive done all this and mouch more to get it to parity with DailyFx and others but nothing works. PRT simply doesnt support daily candles to start at 2200GMT.

     

    12/28/2016 at 9:24 PM #19302
    GraHal

    Hi Fes

    Please confirm that you have ‘played with’ and tested out the Custom Time Zone settings to try and achieve your requirements?

    Cheers
    GraHal

    12/29/2016 at 4:10 PM #19367
    fesxeurex

    @grahal ive tried everything and nothing works.

    PRt support said its not possible same with IG support.

     

     

    12/30/2016 at 11:52 AM #19413
    GraHal

    Hi Fes

    Did you see the Thread below? Seems the guy did have Daily Candle close as 2200GMT instead of 00GMT.

    Terrymac, the OP  has not commented since May 16, so not sure where you would go from here?

    https://www.prorealcode.com/topic/new-york-close-time-frames/

    Nicolas did you ever give any thought to members being able to pm / private message other members direct?

    Cheers
    GraHal

    12/30/2016 at 12:30 PM #19421
    David

    The only other idea that came to mind was to manually code a 24 hour candle using 1 hour chart.  I saw that you provided some code to find the low/high for an hour in a 1 minute timeframe. Would this be possible Nicolas?

    12/30/2016 at 6:22 PM #19453
    fesxeurex

    @Grahal @David 10.2 does not allow drawing. 10.3 is still distant in future as far as IG is concerned.

    Their is a timezone feature in PRT but its not been properly tested. Ive seen other posts in IG and PRT members asking for this basic thing but its not been done.

    this si basic Daily Open how can a big company like IG and PT can get it wrong is baffling to me.

     

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