Algo stopped Position closed

• 09/16/2025 at 9:02 AM #250918
  Nicolas

  1. quote hole / quotation gap, create a console report through platform please
  2. trades history + proorder list, modification planned for this afternoon
  3. instrument not available, problem on IG side, we need a console report please

  

  Nicolas

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  09/16/2025 at 9:13 AM #250919
  PeterSt

  My technical report has been sent.

  

  PeterSt

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  09/16/2025 at 9:21 AM #250921
  VinzentVega

  Horrible. The backtests also yield different results. I’ve saved everything in Excel and it´s totaly diffrent now.

  

  VinzentVega

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  09/16/2025 at 9:26 AM #250922
  phoentzs

  I’m still missing US Tech Cash 1€ and SP500 Cash 1€ in the demo.

  

  phoentzs

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  09/16/2025 at 9:38 AM #250923
  Mauro T. “Algorithm System”

  This is what they told me from IG, I’m attaching the email:

  “Latest news on PRT issues:

  The hierarchical file is now working, and yesterday we verified that the scaling on the latest file is correct, so ProRealTime can read the data automatically as before.
  All the new exchange IDs have been added to PRT, so the new markets are available, although I’ve seen a case where some indices aren’t showing up yet.
  The historical data on the new epics isn’t all available yet, but they said it could take up to a week.

  For the missing markets, the issue should be resolved today; for the missing data, by the end of the week.”

  Mauro

  

  Mauro T. “Algorithm System”

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  09/16/2025 at 10:48 AM #250924
  deleted23092025

  I’ve seen a case where some indices aren’t showing up yet.

   

  Is it showing up for anyone? Is it startable for anyone I dont think so. Its the old instrument that is showing up, correct?

  

  deleted23092025

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  09/16/2025 at 12:49 PM #250929
  pableitor

  DAX (€1) frozen? or just me?

  

  pableitor

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  09/16/2025 at 12:54 PM #250930
  pableitor

  Plus DAX(€5) and DAX(€25)  cash just vanished

  

  pableitor

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  09/16/2025 at 3:36 PM #250935
  deleted23092025

  Still not working here. Is it working for anyoneesle?

  

  deleted23092025

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  09/16/2025 at 3:39 PM #250936
  Mauro T. “Algorithm System”

  Update regarding US indices, I’m attaching an email:

  “We are currently experiencing a discrepancy and inconsistency in GMT for some US indices.
  It has been quickly resolved for stocks; the indices will be corrected by tomorrow morning.”

  Mauro

  

  Mauro T. “Algorithm System”

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  09/16/2025 at 3:43 PM #250937
  deleted23092025

  No systems is startable.

  ´Trading systems cannot be applied on this instrument because it is not tradable´.

  What happend to new instruments, they´re not comming today as they said?

  

  deleted23092025

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  09/16/2025 at 3:45 PM #250938
  Paolo.B

  From what Mauro wrote earlier, there will be no changes until tomorrow.

  1 user thanked author for this post.

  

  Paolo.B

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  09/16/2025 at 4:24 PM #250944
  phoentzs

  So, none of my backtests match what they were before… not to mention that the US indices are still missing, or are somehow incorrect.
  This shouldn’t be happening. Neither on the IG side nor on the PRT side.
  It’s just strange that everything seems to be working on my MT4 account… manually.

  

  phoentzs

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  09/16/2025 at 6:09 PM #250945
  PeterSt

  Dear poeple,

  My eye falls on this. This is IG’s US Tech 100 vs IBKR’s NQ (Nasdaq) – both seen through PRT. I have never seen anything like this. Both charts are 1 minute.
  It would resemble people’s backtesting “anomalies”, though.

  Edit : for S&P the very same thing.

  

  PeterSt

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  09/16/2025 at 6:33 PM #250949
  phoentzs

  I’m starting to find it less funny.

  

  phoentzs

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