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• 10/07/2025 at 12:01 PM #252241
  XORANDNOT

  VinzentVega wrote:

  I can´t find it in PRT. Only the 1$ Version.

  If you have it in the IG platform, try to open it from there in PRT.

  

  XORANDNOT

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  10/07/2025 at 12:05 PM #252243
  PeterSt

  Vinzent, you must use this (below). Thus from within a chart, NOT the general Search function. In the latter it is not listed – don’t ask me why (a still not finished job somewhere).

   

  

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  10/07/2025 at 12:16 PM #252246
  XORANDNOT

  In my general search function, I have the 1€ contract, but not the 1$

  hahaha

   

  

  XORANDNOT

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  10/07/2025 at 12:33 PM #252250
  pabo_swe

  For me, I can find most of the missing instruments, but I can’t launh a bot using them, getting this, (screenshot)

  

  pabo_swe

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  10/07/2025 at 2:47 PM #252262
  VinzentVega

  Well, that way works. Thank you. 🙂

  

  VinzentVega

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  10/07/2025 at 4:08 PM #252266
  Wim

  In France spread still at 1.8 for the DAX €1, and 1.4 for the €5 and €25.
  I don’t expect any changes here in future, in line with desire, expressed by IG, to be able to vary this aspect er country.

  

  Wim

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  10/07/2025 at 4:22 PM #252268
  XORANDNOT

  That is strange. I’d ask them why they advertise 1.4 on their website (see screenshot) but then don’t have it in reality.

  

  XORANDNOT

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  10/07/2025 at 7:09 PM #252280
  Wim

  Did you try clicking on the instrument name “Allemagne 40” ?   When I do that, in France (!), it brings me to a page dedicated to Allemagne 40. On that page, upper right corner, is a “i” icon, preceded by the text “Détails”. When I click this icon, details are shown telling me this is €25 version. This version has indeed a spread of 1.4, on the IG web platform as well as in PRT.

  

  Wim

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  10/07/2025 at 8:10 PM #252307
  XORANDNOT

  No I did not, why should I. Now, I think, there are 2 possibilities :

  It is simply an error on IG’s side.

  or, they charge you Frenchies a little bit more, because you love to trade so much…

  

  XORANDNOT

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  10/08/2025 at 8:23 AM #252319
  Wim

  “It is simply an error on IG’s side.”
  That’s what we, in France, believed in the beginning. But later on Nicolas has posted an answer coming from IG (it’s somewhere in this pile of posts from satisfied customers), stating that this increase in spread is “intentional”.
  I am afraid this is going to stay with us.

  

  Wim

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  10/08/2025 at 10:24 AM #252333
  phoentzs

  I’m still having the problem with the shifted H4 candles. Am I the only one? I’m starting to doubt myself. On the IG platform, they’re as they should be. Only on PRT, they’re not.
  Can someone check their H4 candles? Preferably with a German account?

  

  phoentzs

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  10/09/2025 at 7:35 AM #252371
  Wim

  I also wondered why nobody confirmed your issue with the 4 hour pivots. Not from Germany but from France: no change in timing of 4 hour pivots, changes are due at 01:00, 05:00 etc. Paris time. This goes for DAX and the 3 major US indices.

  

  Wim

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  10/09/2025 at 8:26 AM #252372
  phoentzs

  Can you tell me what time setting your platform uses, specifically for the US indices?

  

  phoentzs

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  10/09/2025 at 9:33 AM #252387
  GraHal

  phoentzs

  I am in UK on UTC+1 Time Standard.

  Timezone on PRT is set ‘same as PC’ (UTC+1).

  4 Hour bars on Dow Jones ends / starts at 1, 5, 9 … etc.

  4Hour bars on DAX ends / starts at 00, 4, 8 … etc.

  

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  10/09/2025 at 9:35 AM #252388
  Wim

  I never changed the PRT Time Settings. My cognitive capacities were unable to comprehend the consequences of changing the settings. This way the horizontal axis always shows “my” time and I can cope with that. So DAX and US indices have the same settings, see capture.

  

  Wim

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