Come on. Nicolas has cleared up the spread problem, for example.

The normal link between PRT and its customers is the technical support in ProRealtime.

IG makes money from spreads, commissions and overnight fees. They maximize their profits by different spreads in different countries, for example. They will not tell you why and how exactly they do this…

XORANDNOT wrote:

I once did it by running backtests on IG’s account with the DAX CFD, and the same backtests with the Eurex data I got directly from PRT for free in a test period. Results with Eurex data were almost always bad.

When you have an IB account, you should have access to FDAX data from Eurex ? Or CME (Chicago Mercantile Exchange) data for S&P or NASDAQ futures.

I am not sure how to read this. But anyway yes, I have that data. But I don’t have the systems and their results. And the systems for IG are to-tal-ly different for IG compared to IB. Nothing compares.

All I theoretically will agree upon is that the data has changed, the times are incorrect, the currency can not be comprehended (any more) and that all is one big mess people can’t sort out. Well, that is what we must assume because … no news.

Nicolas wrote:

<strong data-start=”71″ data-end=”114″>Update on IG instrument migration issue

The current work we are doing to resolve the situation is still focused on the <strong data-start=”197″ data-end=”253″>same underlying problem created by IG from the start. All the issues that may seem “new” are in fact only <strong data-start=”128″ data-end=”210″>side effects of IG’s initial action of changing instruments. Resolving them takes time, considering the thousands of clients who have been affected. We understand how frustrating this is, and please know that we are also working over the weekend to fix the mess — even though we are not responsible for it.

<strong data-start=”552″ data-end=”571″>Latest progress
<ul data-start=”574″ data-end=”1069″>
<li data-start=”574″ data-end=”714″>IG corrected its instrument set and market access over the weekend. We spent several hours on Saturday and Sunday checking their status.

<li data-start=”715″ data-end=”878″>Additional fixes are still ongoing (instrument timezone…!)

<li data-start=”879″ data-end=”1007″>Following the weekend corrections, we started migrating:
<ul data-start=”942″ data-end=”1007″>
<li data-start=”942″ data-end=”959″>order history

<li data-start=”962″ data-end=”982″>position history

<li data-start=”985″ data-end=”1007″>stopped strategies

<li data-start=”1008″ data-end=”1069″>We are also correcting rankings (Palmarès) and screeners.

This work will still take several more days before everything is fully stabilized.

Thank you for your patience and understanding.

So Yes we understand, but this was again 6 days ago, and all the progress I saw was that the EUR and USD results are the same “again”, while people don’t even agree on whether that should be so (and tbh I don’t know really).
I repeat : Nicolas is not to blame for lack of information whatsoever. But ProRealTime is.

What do you actually think when you receive a message like below ( I received that 10 minutes ago), which is now send to me for the 4th time with the exact same content, clearly showing that if I receive another email (upon a ticket) from the same PRT employee, that is/she has the order to slipstream this email when he/she is at it anyway.
FOURTH time – exact same text. First was two weeks ago.

Does this feel like something is being solved to you ?
I can only hope I am wrong and that the next hour the real hooray will be there. Like I/we should hooray once in a while. Or did I miss those PRT messages also ?

PS: Sorry for the quote from Nicolas not working. It is from this post :
https://www.prorealcode.com/topic/algo-stopped-position-closed/page/17/#post-251629

XORANDNOT wrote:

Personally, I think that DAX 1 € spread = 1.8 in France is an error on IG’s side, because on their public site, the spread is indicated as 1.4.

https://www.ig.com/fr/indices

Right. That is more like it and I recall you came up with that yourself. 🙂
Thus personally I don’t see that solved by means of an “intentional”.
Still there would be oddity between you trading via the IG platform and PRT. I think you said that too.

XORANDNOT wrote:

Because you have optimized the IG systems for IG data and the IB systems for IB data ?

I appreciate the idea. But no. The systems are really different. I said it (often) before : averages and everything based on averages give totally different results. It can not be aligned by correction either. Only very long term “trades” systems can work/be the same (think several hours to more than a day). They still need to be optimized separately. And oh, I just began to “port” systems developed under IB to IG for the first time (because these systems allowed for it) when the lot collapsed on this first day. The systems were killed but the positions are still open (all like I promised in the beginning of this thread). So far so good.
But not really as intended.

XORANDNOT wrote:

For this DAX 1 € contract only, the spread is 1.8 at the IG platform as well as on PRT. Both the same. Maybe they want people to trade the 5 € contract that still has 1.4 ?? All but mere speculation.

It would be for the first time that (I see that) spreads are different on the volume(s) of contracts.
What could be, however, and now I am severely speculating, is that IG somehow is bothered by the additional rules on/by Eurex. I just can’t tell how that relates to IG’s CFD’s, but just to know : changing a Pending Order’s price (like with trailing) is additionally charged by Eurex (a couple of cents per change, with a free number each new day).
I know, far sought.

A few years ago, the spread for the DAX future at Eurex used to be 0.5, which was the tick size then. Now, the tick size at Eurex has been changed to 1.0, and this is now the usual spread at Eurex. IG has passed part of it on to customers, I think.

But spread = 1.4 for a DAX of 24.000 is still better than spread of 1.0 for a DAX at 12.000…