Algo stopped Position closed

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  • #251011 quote
    Paolo.B
    Participant
    Average

    I think none of the technicians use algorithms, so they don’t even see the problem or understand what’s wrong. I’m afraid this will be a problem that will persist for a long time.

    #251012 quote
    deleted23092025
    Participant
    New

    Exactly, and no one gets epic + locale anymore. As they removed the instrument that got that issue.

    It really seems like they have zero clue what is really going on.

    #251013 quote
    Paolo.B
    Participant
    Average

    But why does Dax work properly?
    Can’t they do the same thing?

    #251014 quote
    deleted23092025
    Participant
    New

    I do really think they deleted the wrong duplicated system. So they think the epic+locale issue still remains.

    #251015 quote
    PeterSt
    Participant
    Master

    I don´t mean the diffrents in the amount. The entrys and exits are diffrent. That´s the point.

    I reckon that you have seen Nicola’s explanation on that ? Without further looking into things would agree with him. But – it depends on how your Targets etc. are set. Meanwhile I think you know your stuff, thus :

    Can you set your Demo to the 1€ instrument too and again try ? if it is then still different we have another issue (at least for this moment).
    Can you do that, please ?

    #251016 quote
    Paolo.B
    Participant
    Average

    The demo no longer has 1€, all have disappeared except the Dax

    #251019 quote
    phoentzs
    Participant
    Master

    Thank you for your message. I wanted to inform you that due to the ongoing Epic Codes migration, the mini-indices (US Tech100 €1 and SP500 €1) are still being updated and are currently unavailable on the demo platform.
    We are working to restore full access as soon as possible.
    We appreciate your patience and understanding while this is resolved.
    Trading Services

    IG

    #251021 quote
    phoentzs
    Participant
    Master

    Just received

    #251022 quote
    JS
    Participant
    Senior

    Correct, my algos in Demo have also just stopped…

    Upon closer inspection, the contract had changed from €1/point to €100/point…

    The algo stopped because there were insufficient funds, which I understand… 🙂

    When you read the latest update, nothing has been resolved yet (almost, by tonight, in progress, starting, updated in stages…)

    Great timing as well, with the Fed’s rate decision just around the corner…

    #251024 quote
    PeterSt
    Participant
    Master

    For @Nicolas FYI :
    Maybe you have another IG platform or different means of PRT access through IG, but this (see below) does not open any instrument in PRT for me. What it does is opening the complete platform via what you see in the 2nd attachment (using that will close the PRT platform already open) and end up with just the PRT platform and nothing I selected.

    But as others said, there are no different instruments (like 1$ vs 1€ etc.) to choose from within IG while in PRT a few more options are available (still not al) – but not for real because the base now is missing in IG (per my own interpretation).

    So if IG keeps on changing things (it looks like it) how can the people from ProRealTime perform the Symbol Mapping ?

    #251029 quote
    Paolo.B
    Participant
    Average

    The big problem is only with the algorithms, so technicians should understand and focus mainly on this, but probably they know it but can’t solve it.

    #251030 quote
    Paolo.B
    Participant
    Average

    Live ones starting from €1 exist, but when you backtest them they have completely different results, often with significant losses instead of previous gains.

    #251031 quote
    deleted23092025
    Participant
    New

    Could´nt agree more

    The big problem is only with the algorithms, so technicians should understand and focus mainly on this, but probably they know it but can’t solve it.

    Just fix so we can start and run the systems again.

    Fix historic, demo, gaps whatever later. It does not affect the future.

    #251043 quote
    dipont
    Participant
    New

    Try using the $1 contract instead of the €1 contract. the results are still littel bit different than the old one but much better than 1 €.

    I stopped all my algos. its your own money. i dont think IG will give you any compensation for it.

    #251044 quote
    VinzentVega
    Participant
    Veteran

    Try using the $1 contract instead of the €1 contract. the results are still littel bit different than the old one but much better than 1 €.

    I stopped all my algos. its your own money. i dont think IG will give you any compensation for it.

    1$ ist not available with Nasdaq.

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Algo stopped Position closed


General Trading: Market Analysis & Manual Trading

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JS @js Participant
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This topic contains 418 replies,
has 29 voices, and was last updated by phoentzs
3 months, 2 weeks ago.

Topic Details
Forum: General Trading: Market Analysis & Manual Trading
Language: English
Started: 09/06/2025
Status: Active
Attachments: 110 files
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