Algo stopped Position closed

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Viewing 15 posts - 166 through 180 (of 186 total)
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  • 09/17/2025 at 10:50 AM #251011
    Paolo.B

    I think none of the technicians use algorithms, so they don’t even see the problem or understand what’s wrong. I’m afraid this will be a problem that will persist for a long time.

    09/17/2025 at 10:51 AM #251012
    Franro

    Exactly, and no one gets epic + locale anymore. As they removed the instrument that got that issue.

    It really seems like they have zero clue what is really going on.

    09/17/2025 at 10:53 AM #251013
    Paolo.B

    But why does Dax work properly?
    Can’t they do the same thing?

    09/17/2025 at 10:54 AM #251014
    Franro

    I do really think they deleted the wrong duplicated system. So they think the epic+locale issue still remains.

    09/17/2025 at 11:01 AM #251015
    PeterSt
    VinzentVega wrote:

    I don´t mean the diffrents in the amount. The entrys and exits are diffrent. That´s the point.

    I reckon that you have seen Nicola’s explanation on that ? Without further looking into things would agree with him. But – it depends on how your Targets etc. are set. Meanwhile I think you know your stuff, thus :

    Can you set your Demo to the 1€ instrument too and again try ? if it is then still different we have another issue (at least for this moment).
    Can you do that, please ?

    09/17/2025 at 11:04 AM #251016
    Paolo.B

    The demo no longer has 1€, all have disappeared except the Dax

    09/17/2025 at 11:16 AM #251019
    phoentzs

    Thank you for your message. I wanted to inform you that due to the ongoing Epic Codes migration, the mini-indices (US Tech100 €1 and SP500 €1) are still being updated and are currently unavailable on the demo platform.
    We are working to restore full access as soon as possible.
    We appreciate your patience and understanding while this is resolved.
    Trading Services

    IG

    09/17/2025 at 11:17 AM #251021
    phoentzs

    Just received

    09/17/2025 at 11:29 AM #251022
    JS

    Correct, my algos in Demo have also just stopped…

    Upon closer inspection, the contract had changed from €1/point to €100/point…

    The algo stopped because there were insufficient funds, which I understand… 🙂

    When you read the latest update, nothing has been resolved yet (almost, by tonight, in progress, starting, updated in stages…)

    Great timing as well, with the Fed’s rate decision just around the corner…

    09/17/2025 at 11:37 AM #251024
    PeterSt

    For @Nicolas FYI :
    Maybe you have another IG platform or different means of PRT access through IG, but this (see below) does not open any instrument in PRT for me. What it does is opening the complete platform via what you see in the 2nd attachment (using that will close the PRT platform already open) and end up with just the PRT platform and nothing I selected.

    But as others said, there are no different instruments (like 1$ vs 1€ etc.) to choose from within IG while in PRT a few more options are available (still not al) – but not for real because the base now is missing in IG (per my own interpretation).

    So if IG keeps on changing things (it looks like it) how can the people from ProRealTime perform the Symbol Mapping ?

    09/17/2025 at 11:49 AM #251029
    Paolo.B

    The big problem is only with the algorithms, so technicians should understand and focus mainly on this, but probably they know it but can’t solve it.

    09/17/2025 at 11:52 AM #251030
    Paolo.B

    Live ones starting from €1 exist, but when you backtest them they have completely different results, often with significant losses instead of previous gains.

    09/17/2025 at 11:59 AM #251031
    Franro

    Could´nt agree more

    The big problem is only with the algorithms, so technicians should understand and focus mainly on this, but probably they know it but can’t solve it.

    Just fix so we can start and run the systems again.

    Fix historic, demo, gaps whatever later. It does not affect the future.

    09/17/2025 at 12:42 PM #251043
    dipont

    Try using the $1 contract instead of the €1 contract. the results are still littel bit different than the old one but much better than 1 €.

    I stopped all my algos. its your own money. i dont think IG will give you any compensation for it.

    09/17/2025 at 1:04 PM #251044
    VinzentVega
    dipont wrote:

    Try using the $1 contract instead of the €1 contract. the results are still littel bit different than the old one but much better than 1 €.

    I stopped all my algos. its your own money. i dont think IG will give you any compensation for it.

    1$ ist not available with Nasdaq.

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