Forums ProRealTime English forum ProRealTime platform support Strategies stopped due to rejected orders – lack of info Reply To: Strategies stopped due to rejected orders – lack of info

#97367

I imagine that with these sort of issues there is very little that PRT can do. They simply send our demo orders to IG and IG reject them and our systems all stop. PRT will be reading this (we hope) and probably as annoyed about what is happening as we all are. I imagine PRT don’t reply to this thread as nothing they can say on here will help the situation. Someone at PRT we hope will be communicating with IG directly about all these stopped demo strategies but maybe they just get the same ‘demo is low priority for IG’ reply that we do!

Obviously all of the above is just guess work as we can only work with the evidence that we have – which is that PRT send demo orders, the orders are rejected by IG, PRT simulate in demo what would happen in a live strategy if you sent 11 orders and they were all rejected by IG.  We wake up on a Monday morning and have to restart 21 strategies and decide that this week is not the week to go live with any of them as the risk is too high and our forward testing results are all messed up to the point where analysing them is worthless.

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