Why did ProOrder stop here?

Forums ProRealTime English forum ProOrder support Why did ProOrder stop here?

Viewing 6 posts - 1 through 6 (of 6 total)
  • #143028

    Hello folks,

    Hopefully you can help me here.

    My program stopped with an open trade as soon as the market opened on Sunday night/Monday morning. The only information I can get from PRT is “order cancelled” – there is no other explanation. This same code has carried trades overnight before so I can’t understand why it couldn’t handle the next market open (the gap was in favour of the trade so it shouldn’t have triggered any exit conditions). I’ve attached a screengrab of the market and the code. Could anyone explain why the program stopped itself?

     

     

    #143101

    I’ve had a few Systems in the last week or so with no error message and the Trade showed as cancelled in the Order List.

    Mine were on my Demo Platform, were yours also?

    #143111

    The “order cancelled” is coming from your broker, not from ProOrder. I think that it is surely in relation with the gap that happen on that particular candlestick.. slippage? A market order should not be cancelled BTW.. so I don’t really know what happened here. If this happened on a live account, then you should ask your broker with the ticket order number for them to investigate.

    1 user thanked author for this post.
    #143115

    GraHal:

    This was in real life, not demo mode. As it was, it only cost me a small amount of money, but if the market had kept running onwards in my favour I’d have been mightily pissed off!

     

    Nicolas:

    The gap would make sense as a reason if it was a gap downwards and caused my trailing stop to trigger, but it was upwards and in my favour because it was a long trade. I’ve got no profit take on there, so it should have just carried on as normal.

    1 user thanked author for this post.
    #143116

    Indeed, keep us inform of what IG will reply to you.

    #143877

    I just got this back from PRT: “Your ProRealTime platform tried to adjust your stop according to your code, as the market had just opened.
    However, the broker rejected the orders because they considered the market as closed.”

    I still haven’t had a reply from IG about this. Very strange that IG sent the message that the market had opened, but then decided it was closed once it started processing my stop request. Why would a bar start but then stop? When does that ever happen?!? None of this makes sense at all.

Viewing 6 posts - 1 through 6 (of 6 total)

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