How does Prorealtime perform prioritization

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08/09/2020 at 8:49 AM #141188 quote

Dow Jones
Participant

Veteran

I see many people in forum complaining a lot of things, I also provided few feedback, the only response I have is they will look into it, but never get back the exact roadmap. When I follow up again, they just totally ignore (doesn’t even reply).

I just wonder how Prorealtime prioritize their requests? Professional trader first? Customer with $1 million in account first? Based on IG priority? As for some other platform like tradingview, they actually have a community to vote for the features they like, so I just wondering what mechanism that Prorealtime use.

Do you guys experience the same? Or do you have a more conclusive feedback from Prorealtime?

08/09/2020 at 9:12 AM #141190 quote

GraHal
Participant

Master

Same experience as you Dow and same amazement at seemingly no apparent system for logging / acting on customer suggestions / feedback etc.

I gave up wondering why / getting frustrated and resigned myself to using what they give us … shut up and put up or ship out!? 🙁

I recently got an invite from IG to be involved in IG future improvements (maybe we all did??) … how I would dearly love to have the same invite from PRT!
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How does Prorealtime perform prioritization

General trading discussions

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Dow Jones @yahootew3000 Participant

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This topic contains 1 reply,
has 2 voices, and was last updated by GraHal
5 years, 5 months ago.

Topic Details

Forum:	General trading discussions
Language:	English
Started:	08/09/2020
Status:	Active
Attachments:	No files

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