How does Prorealtime perform prioritization

Forums ProRealTime English forum General trading discussions How does Prorealtime perform prioritization

Viewing 2 posts - 1 through 2 (of 2 total)
  • #141188

    I see many people in forum complaining a lot of things, I also provided few feedback, the only response I have is they will look into it, but never get back the exact roadmap. When I follow up again, they just totally ignore (doesn’t even reply).

    I just wonder how Prorealtime prioritize their requests? Professional trader first? Customer with $1 million in account first? Based on IG priority? As for some other platform like tradingview, they actually have a community to vote for the features they like, so I just wondering what mechanism that Prorealtime use.

    Do you guys experience the same? Or do you have a more conclusive feedback from Prorealtime?

    #141190

    Same experience as you Dow and same amazement at seemingly no apparent system for logging / acting on customer suggestions / feedback etc.

    I gave up wondering why / getting frustrated and resigned myself to using what they give us … shut up and put up or ship out!? 🙁

    I recently got an invite from IG to be involved in IG future improvements (maybe we all did??)  … how I would dearly love to have the same invite from PRT!

     

Viewing 2 posts - 1 through 2 (of 2 total)

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