Stream Deck and PRT

• 09/26/2022 at 7:54 PM #201459
  ZeroCafeine

  Hi every one,

  I purchased a new stream deck, they have some rule or tutorial to connect it with Windows 10, I already installed the Elgato software and restart my computer and restart PRT and connect the SD before lunching the PRT software but it’s same all the time, no detection ?

  Best Reguards,
  ZeroCafeine

  

  ZeroCafeine

  Participant

  Topics: 115

  Replies: 477

  Been thanked: 43 times
  09/28/2022 at 4:11 AM #201540
  PeterSt

  What I recall of it, is that the Elgato drivers etc. should NOT be installed. Thus, PRT provides its own, and then it should work.
  Thus try to uninstall everything from Elgato.

  I also vaguely recall dat after PRT recognizes the Streamdeck, everything from Elgato can be installed again. Now you can also work with the Streamdeck outside of PRT; the switching to/from PRT goes automatically then.

  1 user thanked author for this post.

  ZeroCafeine

  

  PeterSt

  Participant

  Topics: 70

  Replies: 2280

  Been thanked: 692 times
  09/28/2022 at 4:10 PM #201589
  ZeroCafeine

  Ok tks you, that is I’m thinking too after many search on Google, PRT use his driver and I have to uninstall the Elgato one, that is what I did but not working, maybe I have to check if it’s not a Java problem like permission or something like that ,

   

  I am waiting an answer from PRTtks again for your answer

   

   

  

  ZeroCafeine

  Participant

  Topics: 115

  Replies: 477

  Been thanked: 43 times
  10/09/2022 at 4:02 PM #202210
  ZeroCafeine

  hi everyone,

  I bought a 2nd Stream deck 15 keys MK1 and it’s working, for the Stream deck 32 keys it still doesn’t work I’m still waiting for an answer from pro realtime

  

  ZeroCafeine

  Participant

  Topics: 115

  Replies: 477

  Been thanked: 43 times
  10/18/2022 at 12:53 PM #202767
  ZeroCafeine

  I bought other Stream deck MK2 with 15 keys and it’s working, so maybe I got SD 32 keys with a problem, so I sent it back to the supplier,

   

   

   

   

  Now I will use the 15keys MK2 until I will be more fluent with this keyboard and I will probably order a 32 keys for personal use,

   

  Now I have some questions, do you know where I can find more tutorial even it’s not a video, because I find only some video of Benoit and it’s not useful as a tutorial? Or maybe some examples of your settings

  

  ZeroCafeine

  Participant

  Topics: 115

  Replies: 477

  Been thanked: 43 times
• Author
  Posts