Streamdeck with 15 keys does not work with Linux.

xaus_fan · 2021-02-13T11:08:26+00:00

I bought a Streamdeck with 15 keys for PRT. On the Prorealtime homepage, this is offered as a working combination. The streamdeck itself works under Linux without any problems. However, as soon as I start the PRT, I get the message that only the Streamdeck XL with 32 keys is supported. Unfortunately, customer support did not answer my question. Now I am trying this here in the forum. Does anyone know if this combination will work at some point or is it better to buy the Streamdeck XL?

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
02/13/2021 at 12:08 PM #161285 quote

xaus_fan
Participant

Average

I bought a Streamdeck with 15 keys for PRT. On the Prorealtime homepage, this is offered as a working combination.
The streamdeck itself works under Linux without any problems. However, as soon as I start the PRT, I get the message that only the Streamdeck XL with 32 keys is supported. Unfortunately, customer support did not answer my question. Now I am trying this here in the forum. Does anyone know if this combination will work at some point or is it better to buy the Streamdeck XL?

Streamdeck-1.jpg Streamdeck-2.png

02/13/2021 at 5:15 PM #161314 quote

Nicolas
Keymaster

Legend

I moved your topic into the english section of the forum (it was posted in the german forum).

This is weird, as it says it is supported on the website..

“customer support did not answer my question” : they did not respond yet?

I’ll try to know more and let you know..
Author

Posts