Strategy shutting down

• 01/27/2023 at 12:16 AM #208433
  PeterSt

  Wouldn’t that be the missing running systems as of late ?
  (hence, careful with this all !)

  

  PeterSt

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  01/27/2023 at 12:37 AM #208434
  SVK

  Peter,

  yes they are.

  When I turn the PRT off and back on they are not there.

  Now after 12 hours they appeared

  2x from yesterday

  4x today

   

  I’m not sure what is going on.

  

  SVK

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  01/27/2023 at 6:39 AM #208436
  PeterSt

  Try to focus on what these days is called Workspaces (your Templates). Personally I can’t tell how that phenomenon / entity would be involved here, but I see odd things happening that the past couple of weeks. Something is just not completely right any more there. I feel that this relates to V12 and how PRT solves the transition to that (never mind you never fired up V12).

  Again, I don’t see the relation really, but everything is recollected from your Workspace while some stuff (like that ProOrder form) should NOT be related to it. And that’s the point, this is a mix which some times will be hard to maintain. Known example for me from the past : your program code was not saved (because you forgot to save or because of the 1000 other reasons it got not saved 😉 ) but meanwhile that code is running in ProOrder.

  It might be good to know that a Workspace is location (local IP address (e.g. 192.x or 10.x)) depended.

  Save to 2 or 3 Workspaces and when again your Systems have disappeared, restore from one of the others and see if it changes things.

   

  Another kind of hint : the sheer fact that you don’t see your systems any more, does not prevent them from running in reality. So, you should see a System taking a position once in a while ? For me the open position is completely separate from something visible in ProOrder. It should be the same, but both are just redundant …

  

  PeterSt

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  01/27/2023 at 8:54 AM #208446
  SVK

  Hi Peter,

  many thanks for your reply.

   

  Just turned PRT on and strategies are not running or at least they are not displayed in Auto trading window.

  I have taken a snapshots where first one is showing that PRT is launched through browser and second one showing no strats running.

  I think I had Java installed in Win 7 – would that make any difference ?

  

  SVK

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  01/27/2023 at 9:10 AM #208454
  SVK

  Issue SOLVED

   

  1; Launch PRT as normal

  2; Once PRT is launched you need to manualy Disconnect and re-connect from server (Press DealThru button and click disconnect)

  3; Now all running strategies are displayed as normal

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  Nicolas

  

  SVK

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  01/27/2023 at 9:18 AM #208459
  PeterSt

  SVK wrote:

  I think I had Java installed in Win 7 – would that make any difference ?

  If you did not use what you see below (use Java, under the mouse pointer) then PRT is self-contained with its own Java stuff (eh, if all is right). But the other way around …

  … you could now explicitly try to use Java by the same means (see under). You could try two situations (mind the proper / important sequence) :

   

  A:

  1. Do NOT update to the latest Java version on your W11 machine;
  2. Try it per the below means (slide memory to the right when you see the question for it);

   

  B:

  1. When done (depending on the result – but register that result (screencopies)) – maybe try to restart PRT a couple of times so you can see all is consistent (wrong or right).
  2. Now update to the latest Java version.
  3. And retry PRT …

   

  When starting via Java, mind the downloaded file; this must be explicitly executed – only from there PRT will start.

  Curious for the result …

  

  PeterSt

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  01/27/2023 at 9:20 AM #208461
  PeterSt

  SVK wrote:

  Once PRT is launched you need to manualy Disconnect and re-connect from server (Press DealThru button and click disconnect)

  Aha …

  This is not how it should work, but is very recognisable.

  Do you use a VPN meanwhile ? (like always for Remote work etc.)

  

  PeterSt

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  01/27/2023 at 10:51 AM #208473
  SVK

  No VPN.

  Strategies poped back in last night around the time when PRT goes through the cycle of disconnection & re-connection.

  Is it 22:30 ??

  I didn’t tweak on immediately but it came back to me today morning so I thought I will try it and voila 🙂

  

  SVK

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  01/27/2023 at 11:30 AM #208477
  GraHal

  SVK wrote:

  Is it 22:30 ??

  No it’s not the same for everybody, it’s 18 hours after we login.

  A few years ago, it was every 2 hours after we login … can you imagine how mad we were when we lost 2 hours work? We did get 2 min warning of shutdown, but if away from the screen, we came back and PRT was closed!

  18 hours works fine, I’m glad to say, unless doing massively long optimisations (which I never do).

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  SVK

  

  GraHal

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  01/27/2023 at 12:24 PM #208478
  PeterSt

  SVK wrote:

  Strategies poped back in last night around the time when PRT goes through the cycle of disconnection & re-connection. Is it 22:30 ??

  I certainly don’t want to disturb GraHal’s fine ideas (he is correct with the 18 hours), but 22:30 would be correct indeed for the UK.

  At that time the PRT-IG platform resets (disconnects from ProOrder and reconnects) – for me 23:30.
  GraHal, man, are you sleeping around that time ?
  haha

  GraHal, I said “is recognisable” because it is virtually the same “bound” issue as our long analysis of appearing Checkboxes in the ProOrder form. You will remember because you still have nightmares over it.

  SVK, really good observations and further thinking !

  Would you announce this via a Technical report (or have done that and have feedback by email by now) then you could link to this topic. Or make a new T.R. and explain that the procedure for Platform Reset is not executed (or executed too early) in the case of Windows 11. How that can happen … no idea. Maybe something with automatically (now too late) started Services (which exists since W10 but possibly incurs for differences in W11).
  In the T.R. you can of course obtain a link to your post (and beyond) from today.

  

  PeterSt

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  01/27/2023 at 12:31 PM #208479
  PeterSt

  Addendum :

  For you the problem is solved by means of knowing the procedure. For others : it could be convenient that the issue is emphasized as more than critical because in the state the system apparently is, you would see no open positions. This is not related to ProOrder whatsoever – you are just disconnected from the data involved (I’d say : the broker).
  At least that is my expectation.

  In the evening you put a pending limit (sell) order, and have a nice sleep like GraHal. Next morning you see the position vanished and are happy.
  Meanwhile it is still there, losing money.

  

  PeterSt

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  01/27/2023 at 1:04 PM #208483
  GraHal

  PeterSt wrote:

  GraHal, man, are you sleeping around that time ? have a nice sleep like GraHal

  🙂 Yep I go to bed around 10pm uk time so all this disconnecting etc I do not see as my PC gets switched off every night.

   

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  GraHal

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