Stopped Systems

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Viewing 15 posts - 16 through 30 (of 37 total)
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  • 12/02/2025 at 10:50 AM #254145
    GraHal

    I have just restarted 96 Systems on Demo!  20 mins or so later another 5 stopped!

    Reason for Stoppage are several (incl. ‘external event’ also ‘retries’) but the main recurring reason stated  is ‘broker could not confirm Status’.

    12/02/2025 at 11:04 AM #254146
    GraHal

    5 more Systems stopped now (on 1 Account) in the last 12 mins (since I posted above).

    12/02/2025 at 11:27 AM #254147
    phoentzs

    Here we go again. It only ran relatively smoothly for two months.

    12/02/2025 at 12:05 PM #254148
    GraHal

    I just restarted another 11 (on my CFD Account)  … these 11 have stopped in the last 1 hour.

    12/02/2025 at 1:27 PM #254153
    onblitz

    ProRealTime doesn’t connect properly to IG. ProRealTime blocked some of my trading systems, but on IG I still had open positions from ProRealTime even though I had opted for automatic closure of positions on IG in case the trading systems were blocked (this is dangerous). I went to close the positions on IG, but on ProRealTime they still appear as open even though they don’t actually exist. Quite a mess. I hope they fix this very soon, otherwise ProRealTime’s credibility is at stake.

     

    Question: Do the people at ProRealTime read this forum or not? Especially since it’s linked within ProRealTime itself.

     

     

    12/02/2025 at 1:58 PM #254154
    phoentzs

    https://www.prorealcode.com/topic/algo-stopped-position-closed/

    Read this thread and try to answer it yourself.

    12/02/2025 at 2:16 PM #254155
    PeterSt
    onblitz wrote:

    Question: Do the people at ProRealTime read this forum or not? Especially since it’s linked within ProRealTime itself.

    No, only the Platform Support board.
    Not that we notice anything of *that* lately. 🙂

    12/02/2025 at 2:18 PM #254156
    phoentzs

    @PeterSt Are you having problems too?

    12/02/2025 at 2:23 PM #254157
    GraHal
    PeterSt wrote:

    No, only the Platform Support board.

    Mods:
    Please move this Topic to the ‘Platform Support Forum’.
    Also please change Title from:
    Stopped Systems – Loads since 23:00 3 Apr 22
    To
    Stopped Systems

    Thank You
    GraHal

    12/02/2025 at 3:02 PM #254159
    VinzentVega

    In my demo account several systems stopped today. I don´t know the reasons.

    12/02/2025 at 4:23 PM #254168
    GraHal

    I’ve given up restarting my Stopped Systems until tomorrow (another 31 Stopped in 3 hours) hopefully the problem will be fixed by tomorrow?

    The doubly annoying thing is … we never get notified about problems and rarely after they have been fixed?

    12/02/2025 at 4:33 PM #254169
    GraHal

    I’ve got 25 open positions on 1 Account which show 25 red crosses, but when I try to close even 1 trade (by clicking on a red cross) all 25 trades turn to ‘grey / greyed-out crosses’.

    12/02/2025 at 5:02 PM #254171
    Iván

    Done(Topic moved to the ‘Platform Support Forum’)
    I will ask PRT

    2 users thanked author for this post.
    avatar onblitz, avatar GraHal
    12/02/2025 at 5:34 PM #254176
    PeterSt
    phoentzs wrote:

    @PeterSt Are you having problems too?

    No. But I don’t use Demo. Only Live and that seems fine to me. But also no newly started trades since you / Grahal started mentioning the current issues.
    What of course did happen was the CME issue last Friday. Maybe now that has its repercussions on Demo ?

    12/02/2025 at 5:56 PM #254177
    GraHal
    PeterSt wrote:

    CME issue last Friday

    Just to clarify, CME Issue was Friday 28 Nov 25.

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