ProOrder: automated trading systems stopping overnight

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  • 12/02/2025 at 10:50 AM #254145 quote
    GraHalGraHal
    Participant
    Master

    I have just restarted 96 Systems on Demo!  20 mins or so later another 5 stopped!

    Reason for Stoppage are several (incl. ‘external event’ also ‘retries’) but the main recurring reason stated  is ‘broker could not confirm Status’.

    12/02/2025 at 11:04 AM #254146 quote
    GraHalGraHal
    Participant
    Master

    5 more Systems stopped now (on 1 Account) in the last 12 mins (since I posted above).

    12/02/2025 at 11:27 AM #254147 quote
    phoentzsphoentzs
    Participant
    Master

    Here we go again. It only ran relatively smoothly for two months.

    12/02/2025 at 12:05 PM #254148 quote
    GraHalGraHal
    Participant
    Master

    I just restarted another 11 (on my CFD Account)  … these 11 have stopped in the last 1 hour.

    12/02/2025 at 1:27 PM #254153 quote
    onblitzonblitz
    Participant
    Average

    ProRealTime doesn’t connect properly to IG. ProRealTime blocked some of my trading systems, but on IG I still had open positions from ProRealTime even though I had opted for automatic closure of positions on IG in case the trading systems were blocked (this is dangerous). I went to close the positions on IG, but on ProRealTime they still appear as open even though they don’t actually exist. Quite a mess. I hope they fix this very soon, otherwise ProRealTime’s credibility is at stake.

     

    Question: Do the people at ProRealTime read this forum or not? Especially since it’s linked within ProRealTime itself.

     

     

    12/02/2025 at 1:58 PM #254154 quote
    phoentzsphoentzs
    Participant
    Master

    Algo stopped Position closed

    Read this thread and try to answer it yourself.

    12/02/2025 at 2:16 PM #254155 quote
    PeterStPeterSt
    Participant
    Master
    onblitz wrote:

    Question: Do the people at ProRealTime read this forum or not? Especially since it’s linked within ProRealTime itself.

    No, only the Platform Support board.
    Not that we notice anything of *that* lately. 🙂

    12/02/2025 at 2:18 PM #254156 quote
    phoentzsphoentzs
    Participant
    Master

    @PeterSt Are you having problems too?

    12/02/2025 at 2:23 PM #254157 quote
    GraHalGraHal
    Participant
    Master
    PeterSt wrote:

    No, only the Platform Support board.

    Mods:
    Please move this Topic to the ‘Platform Support Forum’.
    Also please change Title from:
    Stopped Systems – Loads since 23:00 3 Apr 22
    To
    Stopped Systems

    Thank You
    GraHal

    12/02/2025 at 3:02 PM #254159 quote
    VinzentVegaVinzentVega
    Participant
    Veteran

    In my demo account several systems stopped today. I don´t know the reasons.

    12/02/2025 at 4:23 PM #254168 quote
    GraHalGraHal
    Participant
    Master

    I’ve given up restarting my Stopped Systems until tomorrow (another 31 Stopped in 3 hours) hopefully the problem will be fixed by tomorrow?

    The doubly annoying thing is … we never get notified about problems and rarely after they have been fixed?

    12/02/2025 at 4:33 PM #254169 quote
    GraHalGraHal
    Participant
    Master

    I’ve got 25 open positions on 1 Account which show 25 red crosses, but when I try to close even 1 trade (by clicking on a red cross) all 25 trades turn to ‘grey / greyed-out crosses’.

    12/02/2025 at 5:02 PM #254171 quote
    Iván GonzálezIván González
    Moderator
    Legend

    Done(Topic moved to the ‘Platform Support Forum’)
    I will ask PRT

    GraHal and onblitz thanked this post
    12/02/2025 at 5:34 PM #254176 quote
    PeterStPeterSt
    Participant
    Master
    phoentzs wrote:

    @PeterSt Are you having problems too?

    No. But I don’t use Demo. Only Live and that seems fine to me. But also no newly started trades since you / Grahal started mentioning the current issues.
    What of course did happen was the CME issue last Friday. Maybe now that has its repercussions on Demo ?

    12/02/2025 at 5:56 PM #254177 quote
    GraHalGraHal
    Participant
    Master
    PeterSt wrote:

    CME issue last Friday

    Just to clarify, CME Issue was Friday 28 Nov 25.

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ProOrder: automated trading systems stopping overnight


Platform Support: Charts, Data & Broker Setup

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GraHal @investment_account Participant
Summary

This topic contains 71 replies,
has 15 voices, and was last updated by Alessandro FurlaniAlessandro Furlani
6 months, 2 weeks ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 04/04/2022
Status: Active
Attachments: 12 files
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