Stopped Systems

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  • 04/04/2022 at 8:18 AM #191127
    GraHal

    Anybody else having loads of Systems stopped over night and this morning or is it just me?

    The stopped Systems were running fine last week. I have Started them again and when next triggered they get kicked out again!

    If it is just me, then maybe because … I have 1 System that says ‘Stopping’ but wont allow me to Stop it manually … maybe this is affecting other Systems and they are getting stopped as a result of this one ‘Stopping System’??

    Damned annoying anyway!! 🙁

    04/04/2022 at 9:01 AM #191133
    nonetheless

    no problem here – 6 live, 8 demo all ticking away nicely (well, sometimes not so nicely but at least not stopped)

    1 user thanked author for this post.
    avatar GraHal
    04/04/2022 at 9:08 AM #191135
    deletedaccount051022

    Sorry to hear that.  No issues to report my side, 9 live with one open position.

    1 user thanked author for this post.
    avatar GraHal
    04/04/2022 at 9:55 AM #191138
    GraHal

    Thanks guys, it is maybe the ‘Stopping System’ causing other Systems to be kicked out somehow.

    Just had a good idea … stop the Stopping System via the IG Platform, but no good as it is not even showing up on the IG Platfor due I guess to status as Stopping!!!  It’s throwing up loads  of Rejects … 5 every minute!

    Think I’ll have to ‘bite the bullet’ and try stopping ALL Systems to see if that stops it!! ??

    PS

    Tried it … stopped the other 24 Systems, but it still left the one as Stopping!!!! Damn!!!

    04/04/2022 at 10:09 AM #191142
    GraHal

    Sent a Technical Report (via Help Menu) to IG requesting IG to stop the System … won’t be hard to find as it is now the only System running! 🙁

    04/04/2022 at 11:44 AM #191158
    robertogozzi

    It occurred for several strategies, some of them because of lack of distance (I always use at least 7 pips on Dax) and some because an order was rejected after 0 attempts.

     

    1 user thanked author for this post.
    avatar GraHal
    04/04/2022 at 1:01 PM #191167
    PeterSt
    GraHal wrote:

    I have 1 System that says ‘Stopping’ but wont allow me to Stop it manually …

    I am cracking my mind to recollect what I did when I had that once. But nothing comes from it.
    At least I recall a situation (the same ??) that it had to run into its SL in order to kill itself. In my case this can’t have been TP because I don’t use that.

    For the very same situation I sure had, I 100% for sure remember that it eventually solved itself.

    Recently I had a similar situation in IB (no AutoTrading) and I was advised to wait for the next day, because it would meet a Broker Reset (I am not sure when they happen for IG – somewhere between 22:00 and 23:00 your time ?). And indeed that helped.

    About orders now being rejected ? For IB-DEMO (that *is* Autotrading) for several weeks all orders are rejected once they run for a minute (a so-called partial close which does not exist). PRT Support did not deem this important and this weekend I saw the issue is still there. Hooray once again for PRT. And careful, because new releases are thrown at uss again – March 30 for PRT-IB (IG still Feb 25 for me).

    I’m afraid I can’t be of better help until I find my memory back (more beerz ?).

     

    1 user thanked author for this post.
    avatar GraHal
    04/04/2022 at 1:14 PM #191168
    GraHal
    PeterSt wrote:

    it had to run into its SL

    My Stopping System had gone way past it’s SL as if no SL existed etc!

    IG appear to have done something, or maybe it was the many attempts I had at killing it!  The System is now no longer in the running window, but the trade is still open – like a manual trade with a red cross – but I can’t close it.

    As you say … maybe it will dissappear at the next Broker Reset!?

    04/04/2022 at 10:54 PM #191201
    PeterSt

    23:50 my time (just happened),

    1 user thanked author for this post.
    avatar GraHal
    04/05/2022 at 7:33 AM #191207
    GraHal

    ‘Broker Reset’ didn’t get rid of my rogue trade, it’s still there and I get the attached message when I try to close it.

    NO other overnight Rejects so that’s good, hopefully the trade will ‘die a death’ one day!?

    12/01/2025 at 8:14 PM #254133
    GraHal

    All I seem to have been doing all day is restarting Closed / Rejected Systems on my Demo Account.  I had gone for months with only the odd 2 or 3 Systems stopped now and again.

    Upwards of 50 Systems stopped during the course of today.

    Anyone else experiencing the same?

    12/01/2025 at 9:41 PM #254134
    onblitz

    Same problem here. All day my systems has stopped for no reason. I don’t use SL because trending followers and no limits or stop orders. So it is not minimun pips distance.

     

     

     

    1 user thanked author for this post.
    avatar GraHal
    12/02/2025 at 12:53 AM #254135
    phoentzs

    Today, I only saw scalpers with trailing stops stop. I didn’t think anything of it. But now I’m seeing stopped systems without trailing stops, but with large stop-losses. Some of them are showing completely erratic values ​​that shouldn’t be possible. To me, it looks like another PRT or IG error. And I thought they’d finally sorted that out.

    12/02/2025 at 9:13 AM #254137
    onblitz

    They still don’t work. If I start them, they freeze immediately at the first trade attempt. Quite annoying. Is it possible that nobody notices anything in ProRealTime or IG?

    12/02/2025 at 10:02 AM #254140
    phoentzs

    My system says the reason is “due to an external event”… strange. What’s the reason for the shutdown in your case?

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