Quantity automatically sets to 5

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  • 04/30/2018 at 11:49 AM #69446 quote
    margincallcat
    Participant
    Average

    My quantity automatically switches to 5 (units/contracts) whenever i change a market. Anyone has the same problem?

    04/30/2018 at 1:03 PM #69462 quote
    GraHal
    Participant
    Master

    I guess you mean when manually trading?

    If you input 1 does the 1 then go red? If Yes, this means that 1 is not allowed for that Market so increment by 1 and you may end up at 5 before it goes to black??

    04/30/2018 at 1:05 PM #69463 quote
    GraHal
    Participant
    Master
    lebrinque wrote:

    automatically switches to 5

    What value does it switch from?

    There is a setting somewhere for default Lot size.  Mmm maybe not as I can’t find it?

    04/30/2018 at 1:59 PM #69470 quote
    margincallcat
    Participant
    Average

    Yes when trading manually but thats not the issue. This problem occurs on markets that allow 1 contract (eur/usd, Dax etc.) So now i have several times opened 5 contracts when i wanted to open less – which isnt optimal.

    So the issue is that i can be trading on 1 contract per order – change market – then change back – and it has “pre selected” 5 contracts for the order.

    So its no a “minimum contract” issue.

    04/30/2018 at 2:55 PM #69480 quote
    GraHal
    Participant
    Master

    ah is it saved for that template maybe?

    Try setting to 1 and then go File, Save as *** then change Market and see if it is still at 1??

    Then File, Quit, Save open again the Platform and let us know the outcome?

    06/06/2018 at 4:15 PM #72495 quote
    Carine
    Moderator
    Average

    Hello,

    If you change the quantity on a value, the quantity will remain on this value.
    The quantity by default is 1.

    In order to allow us to analyze your platform, please send us a technical report following these instructions:

    – As soon as you encounter the issue, go to the “Help” menu on the ProRealTime toolbar.
    – Please assure that the window concerned by this issue is open.
    – Click on “Technical support”
    – Choose the category (e.g. “Data” for a spike)
    – Select the concerned window in the drop-down menu.
    – Giving as much detail as possible, explain the issue you are having in the text box.
    – Click “Send report”

    This will send us a report containing technical information concerning your platform, which will allow our technical team to run a diagnostic analysis of the issue you have come across.

    Regards,

    Carine

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Quantity automatically sets to 5


Platform Support: Charts, Data & Broker Setup

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margincallcat @lebrinque Participant
Summary

This topic contains 5 replies,
has 3 voices, and was last updated by Carine
7 years, 8 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 04/30/2018
Status: Active
Attachments: No files
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