PRT-IG Demo today is crazy

Forums ProRealTime English forum ProRealTime platform support PRT-IG Demo today is crazy

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  • #230911

    I just opened my demo and I found a crazy value for my portfolio.

    Yesterday I had approx 3.800 euro and today 2.5 millions !!!!

    and no trade to justify that value.

    do you had the same?



    In order to allow PRT to analyze your platform, please send them a technical report following these instructions:

    • As soon as you encounter the issue, go to the “Help” menu on the ProRealTime toolbar.
    • Please assure that the window concerned by this issue is open.
    • Click on “Help center”, then on “I have a technical problem”
    • Choose the category
    • Select the concerned window of the impacted instrument in the drop-down menu.
    • Giving as much detail as possible, explain the issue you are having in the text box.
    • Click “Send report”

    This will send  them a report containing technical information concerning your platform, which will allow their technical team to run a diagnostic analysis of the issue you have come across.

    1 user thanked author for this post.
Viewing 2 posts - 1 through 2 (of 2 total)

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