ProRealTime issues on IG

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  • #228007 quote
    Crocogotter
    Participant
    New

    I usually trade Tesla using PRT on IG, but I can’t place trades at the moment, I get a message saying it can no longer be traded online. However, when I placed a trade using the IG website, it appeared on the PRT charts. Is there an issue at the moment?

    #228008 quote
    Crocogotter
    Participant
    New

    I maybe should add that once I placed the trade on directly on the IG website, I was able to modify it (ie change stops and limits) and close it using PRT.

    #228009 quote
    mikeivey
    Participant
    New

    Same issue here

    #228026 quote
    Jean FX
    Moderator
    New

    I think the best is to send a technical report to ProRealTime from Help > Technical report to resolve the issue

    #228028 quote
    Monobrow
    Participant
    Senior

    I had the same problem with an algo from 1418 till 1429 yesterday. I have contacted Tech support. so you are definitely not on your own.

    in better news, looks like the trade went bad so every cloud and all that! 🙂

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ProRealTime issues on IG


Platform Support: Charts, Data & Broker Setup

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This topic contains 4 replies,
has 4 voices, and was last updated by Monobrow
2 years ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 02/12/2024
Status: Active
Attachments: No files
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