ProOrder AutoTrading Error With Trailing Stops

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #200585 quote
    SnakU
    Participant
    New

    Hi,

    Maybe it do not see the obvious: I have created an automated trading system, and it works in “ProBacktest” without any flaws. However, any time I try to get “ProOrder AutoTrading” started, I get an error, that my trading system cannot be applied as I should check in PureDeal that trailing stops are enabled and that trailing stops are authorised on this instrument.

    Im my ig.com app, I have activated trailing stops (please see attachment) and I also checked if trailing stops are available on the charts I would like to trade on (please see attachment, trailing stops are enabled).

    Any tip is really appreciated!

    Thanks,

    Nick

    Trailing.png Trailing.png Bildschirmfoto-2022-09-11-um-19.52.03.jpg Bildschirmfoto-2022-09-11-um-19.52.03.jpg
    #200591 quote
    Nicolas
    Keymaster
    Master

    What is the exact message error you get when you launch the strategy through ProOrder please?

    #200603 quote
    SnakU
    Participant
    New

    Hi Nicolas,

    Sorry for not putting this screenshot in in the first place!

    Attached you will find the notification (unfortunately, it is in German, but I hope you will manage to understand…)

    Error.png Error.png
    #200633 quote
    JS
    Participant
    Senior
    Hi @SnakU

    I would contact the IG helpdesk.

    (Trailing Stops is a setting that does not occur to me in PureDeal)

    #200671 quote
    Nicolas
    Keymaster
    Master
    Well, it should work if you have restarted since the activation. If it doesn’t, you should indeed contact IG support, I’m afraid this is the first time it has been reported in forums.
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.

ProOrder AutoTrading Error With Trailing Stops


ProOrder: Automated Strategies & Backtesting

New Reply
Author
author-avatar
SnakU @snaku Participant
Summary

This topic contains 4 replies,
has 3 voices, and was last updated by Nicolas
3 years, 5 months ago.

Topic Details
Forum: ProOrder: Automated Strategies & Backtesting
Language: English
Started: 09/12/2022
Status: Active
Attachments: 3 files
Logo Logo
Loading...