Problem with the use of automatic systems in Stocks

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 10/03/2018 at 10:32 AM #81832 quote
    Pablo Jimenez
    Participant
    Average

    Hello I have a problem, when I try to activate an automatic system in stocks (apple,amazon etc..) the system does not allow it to me, nevertheless I already have automatic systems active in indices and forex.

    What’s the problem ?

    Thanks

    PROBLEMA-ACCIONES.png PROBLEMA-ACCIONES.png
    10/03/2018 at 10:45 AM #81835 quote
    Jakub
    Participant
    Average

    Hola Pablo,

    In order to allow us to analyze your platform, please send us a technical report by following these instructions:

    – As soon as you encounter the issue, go to the “Help” menu on the ProRealTime toolbar.
    – Please assure that the window concerned by this issue is open.
    – Click on “Help center”, then on “I have a technical problem”
    – Choose the category “Automatic trading”
    – Give the name of the code you are referring to.
    – To benefit from a technical help we need you to authorize us the access to the crypted code. To give us a temporary access, please check the box “I authorize the decryption of the codes (…)”
    – Give as many details as possible, explain the issue you are having in the text box and mention
    – Click “Send report”

    This will send us a report containing technical information concerning your platform, which will allow our technical team to run a diagnostic analysis of the issue you have come across.

    Many thanks in advance,

    Jakub

    10/03/2018 at 1:17 PM #81843 quote
    Nicolas
    Keymaster
    Master

    Live data subscription is necessary to launch a system on stocks.

    10/03/2018 at 4:35 PM #81853 quote
    Pablo Jimenez
    Participant
    Average

    Merci Nicolas, how i can do that ?

    10/04/2018 at 12:05 PM #81900 quote
    Nicolas
    Keymaster
    Master

    You can activate live data subscription for specific markets under your broker dashboard, in the configuration window.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.

Problem with the use of automatic systems in Stocks


Platform Support: Charts, Data & Broker Setup

New Reply
Author
author-avatar
Pablo Jimenez @pablo_jimenez Participant
Summary

This topic contains 4 replies,
has 3 voices, and was last updated by Nicolas
7 years, 4 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 10/03/2018
Status: Active
Attachments: 1 files
Logo Logo
Loading...
Do you like cookies? 🍪 We use cookies to ensure you get the best experience on our website. (Learn more)
©2026 ProRealCode - Trading & Coding with ProRealTime™