Platform no longer wants to close

• 12/29/2022 at 11:41 PM #206477
  JS

  After installing the update for optimizing ProRealTime for the Apple chip, ProRealTime does not want to close. Nothing happens when I want to close the platform.

  

  JS

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  12/30/2022 at 9:43 AM #206485
  Nicolas

  It has been reported by another user, will get infos and let you know.

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  JS

  

  Nicolas

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  12/30/2022 at 3:58 PM #206529
  Nicolas

  Could you please send a tech report at the moment you can’t exit the platform please? It will speed up the issue resolve. Many thanks.

  

  Nicolas

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  12/30/2022 at 8:48 PM #206556
  JS

  I wanted to send a technical report, but the option “Technical support” is not present in the “Help” tab in the main menu of the PRT platform…?

  

  JS

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  12/30/2022 at 9:49 PM #206557
  GraHal

  It’s still there in my Platform … Help > Help Centre > (bottom Option) – I’m having a Technical Problem.

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  JS

  

  GraHal

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  12/30/2022 at 10:04 PM #206559
  JS

  Done 😉

  

  JS

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