Platform no longer wants to close

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  • #206477 quote
    JSJS
    Participant
    Master

    After installing the update for optimizing ProRealTime for the Apple chip, ProRealTime does not want to close. Nothing happens when I want to close the platform.

    #206485 quote
    NicolasNicolas
    Keymaster
    Legend
    It has been reported by another user, will get infos and let you know.
    JS thanked this post
    #206529 quote
    NicolasNicolas
    Keymaster
    Legend
    Could you please send a tech report at the moment you can’t exit the platform please? It will speed up the issue resolve. Many thanks.
    #206556 quote
    JSJS
    Participant
    Master

    I wanted to send a technical report, but the option “Technical support” is not present in the “Help” tab in the main menu of the PRT platform…?

    #206557 quote
    GraHalGraHal
    Participant
    Master
    It’s still there in my Platform … Help > Help Centre > (bottom Option) – I’m having a Technical Problem.
    JS thanked this post
    #206559 quote
    JSJS
    Participant
    Master
    Done 😉
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Platform no longer wants to close


Platform Support: Charts, Data & Broker Setup

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JS @js Participant
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This topic contains 5 replies,
has 3 voices, and was last updated by JSJS
3 years, 9 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 12/29/2022
Status: Active
Attachments: No files
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