Live strategy stopped/ no notification received

O-jay8 · Tue, 28 May 2019 08:57:04 +0000

Hello Guys, Recently my live strategies stopped without sending me the email notification I have set up. One of my strategies had still an open trade (ghost trade) without stoploss in it even though I chose in the settings to close all trades if a strategy stops of any reason. That is the second time in live trading that I have a ghost trade in my account. The first time I got at least the email notification that my strategy stopped so I logged in and handled the position manually. Both incidents happened within a week. I had never issues before like that in live trading. It happened in Demo before but I thought Demo has not a high priority as I have read in the forum here quite often. I send an email to PRT but they didnt find a answer yet. No email notifation of stopped strategy No closing of open position if strategy stops (even though it is selected in the setting) That is very frustrating that those issues appear in live trading as well now. I know that happend for a lot of you guys in Demo so far but did it happen for you as well in Live? Best regards

This topic has 17 replies, 7 voices, and was last updated 3 years ago by Paul.

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06/05/2019 at 9:54 AM #99980

O-jay8

Well only the strategy stopped but the position remained open. If I prioritise, it is worse if I have an unmonitored position than a stopped strategy.

O-jay8
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06/05/2019 at 10:16 AM #99981

Vonasi

At the week-end I had four stopped strategies on demo and no email was received to notify me. I have phantom trades everywhere and no way to close them. The only difference is that I have mine set to not close positions if a strategy is stopped as I would expect to receive an email and then be able to monitor each trade manually.

It seems that there is the same issue on demo and live. Stopped strategies, orphaned trades (that cannot be closed on my side) and no email notifications.

Vonasi
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05/06/2020 at 2:30 PM #130237

Paul

I did receive notification that the strategy was stopped in demo.

It wasn’t properly stopped though, still making/losing money and wasn’t able to stop or restart for exactly? 30 minutes. Then it was released and I could manage the strategy.

copied the code to a blank strategy & adjusted the spread so the buy long price was the same in demo & backtest (price) (time was already the same bar),

The difference in result is an early exit on the demo account and the results are not a true reflection how good/bad a strategy is, especially because it happened a few times more.

Paul
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