incorrect data compare to other brokers

• 06/15/2020 at 7:58 PM #136031
  Pjotterd

  Hi,

  The data of last friday’s bar is not correct, when you compare this with other data of other brokers. Can you explain why this happens?

  For example check the data of Unites States Steel (ticker: X) on PRT and tradingview (or other brokers).

  If this happens a lot, I have to switch to another broker. But I rather won’t because I like PRT

  Hope you can help.

  Kind regards,

  Pieter

  

  Pjotterd

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  06/16/2020 at 9:58 AM #136084
  Nicolas

  If you compare different instrument, it is obviously normal to get different quotes.

  When you say “PRT”, you don’t tell us which broker you are using, but the software..

  Are you comparing the real share with a CFD? Are you comparing CFD created by brokers between them? Do you include sunday bar, custom trading hours, dividend included in both charts for comparison?

  

  Nicolas

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  06/16/2020 at 1:51 PM #136127
  Pjotterd

  Hi,

  How come the data of PRT is sometimes different then IG and Tradingview?

  See example attached.

  Gr. Pieter

  

  Pjotterd

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  06/16/2020 at 2:00 PM #136130
  robertogozzi

  @Pjotterd

  Please Do not double post. Ask your question only once and only in one forum. All double posts will be deleted anyway so posting the same question multiple times will just be wasting your own time and will not get you an answer any quicker. Double posting just creates confusion in the forums.

  Thank you 🙂

  I appended you double post here.

  You have already been answered.

  

  robertogozzi

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  06/16/2020 at 2:05 PM #136131
  Nicolas

  Please answer our question so we could help!

  

  Nicolas

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  06/16/2020 at 4:58 PM #136178
  Pjotterd

  Thanks for helping me out. I thought I had deleted the first post, So I’m sorry for posting twice.

  This are the answers to your questions:

  • I use IG as the broker
  • Yes, I have a CFD account
  • Are you comparing CFD created by brokers between them? I do not understand what you mean by this question.
  • No sunday bars
  • Yes, custom trading hours
  • dividend included in both charts for comparison? (I don;t know, how do I check this)

   

  

  Pjotterd

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  08/13/2020 at 3:39 PM #141527
  RafaelN

  Hi,

  I would suggest you send a report from your platform concerning a data issue.
  To do so you may go in Help -> technical support -> Data.

  This will enlighten the situation.
  Have a good day

  

  RafaelN

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