incorrect data compare to other brokers

Pjotterd · 2020-06-15T18:58:34+00:00

Hi, The data of last friday’s bar is not correct, when you compare this with other data of other brokers. Can you explain why this happens? For example check the data of Unites States Steel (ticker: X) on PRT and tradingview (or other brokers). If this happens a lot, I have to switch to another broker. But I rather won’t because I like PRT Hope you can help. Kind regards, Pieter

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06/15/2020 at 7:58 PM #136031 quote

Pjotterd
Participant

Average

Hi,

The data of last friday’s bar is not correct, when you compare this with other data of other brokers. Can you explain why this happens?

For example check the data of Unites States Steel (ticker: X) on PRT and tradingview (or other brokers).

If this happens a lot, I have to switch to another broker. But I rather won’t because I like PRT

Hope you can help.

Kind regards,

Pieter

06/16/2020 at 9:58 AM #136084 quote

Nicolas
Keymaster

Legend

If you compare different instrument, it is obviously normal to get different quotes.

When you say “PRT”, you don’t tell us which broker you are using, but the software..

Are you comparing the real share with a CFD? Are you comparing CFD created by brokers between them? Do you include sunday bar, custom trading hours, dividend included in both charts for comparison?

06/16/2020 at 1:51 PM #136127 quote

Pjotterd
Participant

Average

Hi,

How come the data of PRT is sometimes different then IG and Tradingview?

See example attached.

Gr. Pieter

Untitled.png

06/16/2020 at 2:00 PM #136130 quote

robertogozzi
Moderator

Legend

@Pjotterd

Please Do not double post. Ask your question only once and only in one forum. All double posts will be deleted anyway so posting the same question multiple times will just be wasting your own time and will not get you an answer any quicker. Double posting just creates confusion in the forums.

Thank you 🙂

I appended you double post here.

You have already been answered.

06/16/2020 at 2:05 PM #136131 quote

Nicolas
Keymaster

Legend

Please answer our question so we could help!

06/16/2020 at 4:58 PM #136178 quote
Pjotterd
Participant

Average
Thanks for helping me out. I thought I had deleted the first post, So I’m sorry for posting twice.

This are the answers to your questions:
- I use IG as the broker
- Yes, I have a CFD account
- Are you comparing CFD created by brokers between them? I do not understand what you mean by this question.
- No sunday bars
- Yes, custom trading hours
- dividend included in both charts for comparison? (I don;t know, how do I check this)
08/13/2020 at 3:39 PM #141527 quote

RafaelN
Moderator

Senior

Hi,

I would suggest you send a report from your platform concerning a data issue.
To do so you may go in Help -> technical support -> Data.

This will enlighten the situation.
Have a good day
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