Can’t see ProCode or Screeners in PRT 11.

• 03/05/2023 at 6:28 AM #210907
  Adante79

  Hi, am a PRT 11 user and I used to be able to see ProScreener & ProCode, but cannot see them under ‘Display’ (as the manual states).

  Screenshot attached.

  Anything I’m doing wrong? Is this a PRT issue OR IG (my broker)?

  Thanks

  Mike

  

  Adante79

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  03/05/2023 at 6:30 AM #210908
  Adante79

  #210907EDIT | QUOTE | REPORT

  Hi, am a PRT 11 user and I used to be able to see ProScreener & ProCode, but cannot see them under ‘Display’ (as the manual states).

  Screenshot attached.

  Anything I’m doing wrong? Is this a PRT issue OR IG (my broker)?

  Thanks

  Mike

  

  Adante79

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  03/05/2023 at 7:47 AM #210921
  PeterSt

  This is PRT Premium – but it is hard to imagine that’s the reason.

   

  Adante79 wrote:

  Hi, am a PRT 11 user and I used to be

  What does that mean ?

  One thing : This is not a direct IG account, but “PRT Sponsored”. This could make a difference.

  1 user thanked author for this post.

  Adante79

  

  PeterSt

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  03/06/2023 at 6:36 AM #210960
  Adante79

  I can see the ProScreener but NOT the ProBackTest or Indicators.

  

  Adante79

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  03/06/2023 at 7:25 AM #210961
  PeterSt

  The button under the mouse arrow in pic 1 could be larger for you (but the icon is similar).
  Then click the tab in the top-right.
  Select in the left pane.
  Click Edit.

  Is that what you mean ?
  This is for V11.1. Maybe you are used to V10.3 … (there it is very different – in V12 it is different again).

   

   

   

  

  PeterSt

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  03/06/2023 at 8:00 AM #210967
  Adante79

  Dont have any of that anymore. IG have been informed. I’m not only one experiencing this Error on my PRT 11 terminal.

  

  Adante79

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  03/06/2023 at 8:07 AM #210969
  PeterSt

  There is no Autotrading in that menu. It is where I showed it. See below – it is not there for me neither. It is not there for anyone …
  Maye you can show the bottom of a random chart (which allows trading for you) so we can check for that button to be there ? (the button I showed in my porvious post)

  

  PeterSt

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