Forums ProRealTime English forum ProRealTime platform support Strategies stopped due to rejected orders – lack of info Reply To: Strategies stopped due to rejected orders – lack of info

#94848

Hi,

We are dependant from IG ordering service. Sometimes they are not answering our order requests with a direct impact for client.

  • Stretegy places an order;
  • IG does not responde after 10 attempts. The order status becomes REJECTED;
  • Strategy is stopped.

To avoid this issue we have extended the order placing from 1 to 10 seconds however we can’t do much more then this as it is an IG “issue”.

Regards,

Jakub

Same problems IG told me today is a Pro Real Time Problems :S (i know is not true)