email notes when an automatic strategy takes/exits a pos

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  • #84897 quote
    ullle73
    Participant
    Senior

    is it possible to get an email notification when an automatic strategy takes/exits a pos?

    #84906 quote
    Jakub
    Participant
    Average

    Hello Jonas,

    Our platform allows you to send an email notification when a trading system stops however you can use the alerts provided by IG in order to get the trade confirmations.

    In order to set them up, please perform the following:

    • MyIG;
    • Settings;
    • Communication preferences;
    • Prices & Dealings.

    [attachment file=”Trade notifications.PNG”]

    Have a great day!

    GraHal, Nicolas and ullle73 thanked this post
    Trade-notifications.png Trade-notifications.png
    #85069 quote
    ullle73
    Participant
    Senior

    tthanks for answers, i did what you said on my demo account, but i still dont get any notice when my system enters/exits…

    #85119 quote
    ullle73
    Participant
    Senior

    tthanks for answers, i did what you said on my demo account, but i still dont get any notice when my system enters/exits…

    does it only work on real account and not demo?

    #85281 quote
    Jakub
    Participant
    Average

    Hello,

    I have checked my demo account and I received 2 email notifications (open/close) with a 6 minutes delay.

    Have you checked if the email address is correctly linked to your account and the push notifcation option as well (you need to install the IG app)?

    I suggest sending an email directly to IG in order to check if everything is working properly with Demo notifications on your Demo account.

    Best regards,

    Jakub

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email notes when an automatic strategy takes/exits a pos


Platform Support: Charts, Data & Broker Setup

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ullle73 @jonas_rydqvist Participant
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This topic contains 4 replies,
has 2 voices, and was last updated by Jakub
7 years, 3 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 11/14/2018
Status: Active
Attachments: 1 files
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