email notes when an automatic strategy takes/exits a pos

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11/14/2018 at 11:19 PM #84897 quote

ullle73
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Senior

is it possible to get an email notification when an automatic strategy takes/exits a pos?

11/15/2018 at 10:00 AM #84906 quote
Jakub
Participant

Average
Hello Jonas,

Our platform allows you to send an email notification when a trading system stops however you can use the alerts provided by IG in order to get the trade confirmations.

In order to set them up, please perform the following:
- MyIG;
- Settings;
- Communication preferences;
- Prices & Dealings.
[attachment file=”Trade notifications.PNG”]

Have a great day!

GraHal, Nicolas and ullle73 thanked this post

Trade-notifications.png
11/16/2018 at 9:53 PM #85069 quote

ullle73
Participant

Senior

tthanks for answers, i did what you said on my demo account, but i still dont get any notice when my system enters/exits…

11/17/2018 at 11:33 PM #85119 quote

ullle73
Participant

Senior

ullle73 wrote:

tthanks for answers, i did what you said on my demo account, but i still dont get any notice when my system enters/exits…

does it only work on real account and not demo?

11/20/2018 at 10:25 AM #85281 quote

Jakub
Participant

Average

Hello,

I have checked my demo account and I received 2 email notifications (open/close) with a 6 minutes delay.

Have you checked if the email address is correctly linked to your account and the push notifcation option as well (you need to install the IG app)?

I suggest sending an email directly to IG in order to check if everything is working properly with Demo notifications on your Demo account.

Best regards,

Jakub
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email notes when an automatic strategy takes/exits a pos

Platform Support: Charts, Data & Broker Setup

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ullle73 @jonas_rydqvist Participant

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This topic contains 4 replies,
has 2 voices, and was last updated by Jakub
7 years, 11 months ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	11/14/2018
Status:	Active
Attachments:	1 files