Wrong Time Zone used for displayed charts data

• 05/21/2020 at 4:37 AM #132500
  sfiqbal

  Since last few weeks the charts are displaying data in UTC timezone for Forex pairs  instead of my computer timezone.

  As always my default option  selected the for trading hours is  as below :

  Display all dates in the timezone set on my computer UTC -4 ( newyork ) 

  On the charts ,  I expect  new Forex day to start at 8pm new york time becuase of the above option selected

  but since last 2 weeks it is only starting new forex day chart at 00:00  New york time and this is completely wrong .

  Same problem is with the hourly charts.

  I am using Prorealtime for 10 years and never had this problem, It appears a bug has been introduced recently.

   

  Please address this urgently.

  

  sfiqbal

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  05/21/2020 at 5:22 AM #132505
  sfiqbal

  will trial and error i was able to figure out .

  I changed the timezone selected to UTC +00   instead of my computer timezone and now its ok

   

  

  sfiqbal

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  05/21/2020 at 10:23 AM #132551
  RafaelN

  Hi sfiqbal,
  There should be no issue in setting the time of Forex.
  Have you checked the time of your computer also? You may try to use the automatic setting of your clock…

  If that doesn’t work, could you try sending a report to ProRealTime via your platform?
  From your platform go to the Help menu:
  – Technical support
  – Mention your issue in the text box.

  Cheers,

  

  RafaelN

  Moderator

  ProRealTime

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