Why did ALL my active Algo Trading strategies stopped on Christmas Day, at 00:55

• 12/29/2021 at 6:32 AM #184077
  PeterSt

  Oh dear, I only now read your guiding sentence to the IG email :

  Absolute wrote:

  I use an ATR based TP and SL – Are they possibly responsible for the tripping of Algo’s during times of very limited volume ?

  All right, more blahblah :

  THIS is actually the real reason I stopped my system on the 24th; there is something with the Volume which is not right. So if you could re-interpret my posts/sentences about not wanting to be in there, this was all about the too low volume which can’t even be measured well. 2 days ago I also made that topic about when Volume is used, all chokes for backtesting (in my situation).

  I repeat from elsewhere : I was told (not my own observation) that the Volume is not available to PRT-IG, but that with some tricks around ticks the volume can be mimicked.
  Now I finally saw this crucial guiding first sentence and understand better (ahem), I can see a difference between your EUR/USD Mini and what I do myself with the normal EUR/USD (10 times larger). It tells me that I should revisit my “volume” findings by observing the smaller Mini contracts and obtain better resolution ?

  Apologies for all the rambling. It intrigues …

  

  PeterSt

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  12/29/2021 at 8:29 AM #184080
  Absolute

  @PeterSt – Thanks again for helping me to try and solve this issue with your thought provoking comments. I see that you also thinks and do “outside the box”…

  I have only 2 Algo’s back live…and will observe them in action from 23h00 Friday evening, 31st of December 2021 and from 22h50 Sunday evening, the 2nd of January 2022. I think by actually observing and recording the events I will learn a lot from the outcome / real-time price action / PRT and IG system behaviour when volume of the market maker fades away into the abyss and ATR increases dramatically…

  I will share my findings with the community so that we all can learn from this…

  In the meantime I wish all of you a very prosperous and bug free Algo’s for 2022 !

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  PeterSt

  

  Absolute

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  12/30/2021 at 10:26 PM #184172
  B&L

  Algos may stop due to “0”result of an indicator or by PRT launching orders to iG without Ig accepting them.

  Due to the timeframe IF you miss place the order on the last few decs of the candle and the order arrives to iG late, you’ll have a refusal cause PRT will be validated to place the order when the new candle has already started.

  This said, you must turn ON the option to LEAVE OPEN your position IF the algo falls… they executed you cause you did not select that you wanted to keep them open if PRT algo are shut or fail

  

  B&L

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  01/06/2022 at 1:21 PM #184752
  Absolute

  From: <chartsupport@marketdatasystems.com>

  Subject: Re: [IG live – 11.1] RYV67 – Automatic trading (#202112271119486174) // 0012701/INC0605895

  Date: 05 January 2022 at 19:40:10 SAST

  To: < xxxxx >

  Good Day, Thanks for your email and apologies that this is taking a bit  longer than expected. I have relayed the message to  our internal  team coming  from  PRT who  confirmed that we need to investigate on what happened from the server. We will  get  back  with further feedback as soon as we get it. Regards, Tebs Trading Services IG

  T 0800 409 6789 / +44 (0)20 7896 0079 F 0207 390 3816 E helpdesk.uk@ig.com C community.ig.com IG.com

  

  Absolute

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  01/27/2022 at 10:51 AM #186710
  Absolute

  Dear all,

  Refer to comment dated 12/28/2021 at 11:12 AM with specific references to the attached screen copies of ProRealTime graphs:

  I have restarted two robots one on each of the markets mentioned, as part of a “control group” prior to the New Years weekend that also ended on a Friday, Friday the 31st of December 2021. They both stood the test of time and was not aborted due to illiquidity.

  I can only deduce, by looking at the graphs that IG admits that there were no liquidity provided as to be expected by a market maker, for the short period (few-minutes) just before mid-night, Friday the 24th of December 2021.

  IG.com settled last week and paid a “Goodwill” settlement of 50% of my losses. See screenshot attached.

  Thanks IG.com – together we will create lots of mutual value in future !!

   

   

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  GraHal

  

  Absolute

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