v11 bugs

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  • #159697 quote
    BardBard
    Participant
    Master

    Thanks @GraHal, but that doesn’t make the indicator writing and background change colour so that the writing is in black and the indicator background is in white like the rest of the chart background? Cursor on chart at least gets rid of the loud black boxes where the writing is.

    #159906 quote
    GraHalGraHal
    Participant
    Master

    it fails to save changes.

    In what window and under what conditions does PRT fail to save changes?

    #216504 quote
    HarryProHarryPro
    Participant
    Junior

    Hello,

     

    I cannot close a position that I have openned using autotrading through a strategy using Prorealtime V11 — on the portfolio Open Positions window the column for closing position (Red X at top of column) has a gear icon next to the row of foprex trade in progress and clicking does not close the position. Any Help appreciated. (I want to close position through Prorealtime as this keeps the trade detals and if I close through IG app it does not keep informatiuon on Prorealtime)

     

    Is this a Bug?

    or is there a way around this or a setting I am unaware of?

    #216505 quote
    GraHalGraHal
    Participant
    Master

    Is this in Demo or Live Account?

    If you opened with an Algo … why not close the Algo then that will close the trade.  This will preserve the performance against the Algo.

    If the trade is an Orphan Trade (opened with Algo, but Algo has stopped and Trade left open) then …

    1.   If in Live Account, contact IG with a reference number to the Trade.

    2.   If in Demo Account, wait until the next ‘broker reset‘ … up to a few days, but could be tonight at midnight etc.

    Orphan trades happen to most of us from time to time, I’ve had loads, I leave them and they dissapear afte a while.

    If you want to preserve whatever performance is due to the trade, make a note in the ‘Notes’ attached the Algos.

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v11 bugs


Platform Support: Charts, Data & Broker Setup

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This topic contains 108 replies,
has 13 voices, and was last updated by GraHalGraHal
3 years, 3 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 12/17/2020
Status: Active
Attachments: 11 files
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