v11.1 vs v12

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  • #242950 quote
    deleted23092025
    Participant
    New

    m currently using V11.1, and I prefer it over V12. However, there’s a bug that’s preventing me from opening V11.1, so I decided to try V12 instead. When I launched V12, I noticed that my indicators and automated systems were completely different from those in V11.1. My favorites and systems don’t match either.

    Is this normal? Is there a way to fix it?

    I’m also concerned about the future—what if they eventually switch entirely to V12, or if V13 is released? Will all my systems and indicators be lost?

     

    I get HTTP error 500 currently.

    #242982 quote
    Iván González
    Moderator
    Master

    Hi! could you open new support ticket?
    PRT team will clarify your doubts.

    #242991 quote
    GraHal
    Participant
    Master

    When I launched V12, I noticed that my indicators and automated systems were completely different from those in V11.1

    I think I am correct in saying that this has not been a problem for the rest of us (correct me if I am wrong?).

    Are you sure you are not opening v12 using different login details to what you used for v11.1?

    Anyway, your best bet (IMO) to get back to a baseline is to get v11.1 working again … try reinstalling the PRT Launcher?

    When you have got v11.1 working again, you then need to save all your personal Indicators, Screeners and Algos to your PC … takes about 3 seconds (each) to export to PC.

    Above is what I do as then I know that if everything goes wrong then I have all I want / need on my PC which can be imported back to PRT in a few seconds (each).

    Iván González thanked this post
    #242997 quote
    deleted23092025
    Participant
    New

    PRT V.11 working again.

     

    But still remaining the same issue with indcators. When I do open v12 it is a different set of indicators. Its indicators I had from the past not the present ones.

    #243009 quote
    GraHal
    Participant
    Master

    Are you using the exact same Username and Password to login to v11.1 and v12?

    #243040 quote
    deleted23092025
    Participant
    New

    Yes, I’m literally referring to clicking on v.11.1 or v.12 in the window where you launch ProRealTime.

     

    Nothing is changed in ProOrder Autotrading.

    Edit: I checked again it only seems like favorites is different. I can live with that.

    GraHal thanked this post
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v11.1 vs v12


Platform Support: Charts, Data & Broker Setup

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This topic contains 5 replies,
has 3 voices, and was last updated by deleted23092025
1 year ago.

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Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 01/22/2025
Status: Active
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