Unsaved data lost, or retrievable?

• 05/19/2025 at 12:28 PM #247315
  gp38super

  As many before me have, I lost a decent amount of work when PRT closed down automatically last night. Gone for good, or is there a way to retrieve? It was on 1 of 2 workspaces that I have saved. Primarily just new watchlists this time. Thanks!

   

  

  gp38super

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  05/19/2025 at 3:37 PM #247330
  robertogozzi

  It’s gone!

  I (and most users who already have experienced this) export the updated ITF file or copy text to a TXT or to an editor each time some work has been done, I usually do that roughly once per hour.

   

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  Iván

  

  robertogozzi

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  05/19/2025 at 3:45 PM #247331
  GraHal

  In addition to what Roberto says above:

  Also do Ctrl + S frequently.
  Also Quit > Save before 18 hours (easier to remember every 12 hours) since PRT Platform was opened.

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  GraHal

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  05/19/2025 at 3:50 PM #247333
  Iván

  Hi! maybe PRT support team could help you. Could you open a ticket?

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  gp38super

  

  Iván

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  05/19/2025 at 4:17 PM #247334
  gp38super

  Thanks!

   

  

  gp38super

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  05/19/2025 at 4:17 PM #247335
  gp38super

  They are saying maybe, but it wasn’t a terrible amount of work to recreate.  Thanks!

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  robertogozzi

  

  gp38super

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