Unresponsive or Slow Platform

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  • #186876 quote
    GraHal
    Participant
    Master

    is there a way to look under the hood and see how much memory PRT is using

    Gp Help > Help Center > I’m having a Problem > Automatic Trading and you should see the RAM you are using.

    I think above is the sequence, but if not then it’s something like above.

    Bard thanked this post
    #187493 quote
    Bard
    Participant
    Master

    Are you using custom indicators?

    Lets put it this way, PRT runs a lot better without Ehler’s MESA! 😮😂 Correct as always, thanks @Nicolas.

    #187500 quote
    Nicolas
    Keymaster
    Master

    That code might be optimized?

    #187501 quote
    PeterSt
    Participant
    Master

    I think Bard meant for speed …

    Bard, copy that Indicator code into your Strategy code … It will do the same but 10+ times more fast.

    Bard thanked this post
    #187505 quote
    Bard
    Participant
    Master

    You read my mind @Nicolas! Yesterday I took the MESA off and saved it to it’s own template and now the charting operates smoothly like I remember it used to, although I’m still not sure why some days  in the last fortnight, I didn’t have lags using MESA with PRt?

    I didn’t “Defparam Calculate on last bars” because I was doing so much backtesting when I first loaded them. years ago, (and then slowly added lots of other indicators to the template which is why I guess we’re having this conversation!) but I gather the “Call” command is also causing problems and can be re-coded? They are a excellent set of indicators that will help any trader to gain further understanding of  dominant market cycle lengths.

    GraHal thanked this post
    #187508 quote
    GraHal
    Participant
    Master

    So where do we find the MESA?

    Just checked the Library, there are 80 mention of ‘Ehler’ (wow!), but none mention MESA … does it have another name?

    Cheers

    #187512 quote
    Bard
    Participant
    Master

    Here you go @GraHal:

    https://www.prorealcode.com/reply/11887/

    GraHal thanked this post
    #187513 quote
    Bard
    Participant
    Master

    Ps//
    PRT is again slow this morning compared to last night? (both times were without MESA)

    #187514 quote
    GraHal
    Participant
    Master

    Last 2 days or so I’ve been getting a 1 second-ish delay after clicking my mouse before anything happens.

    This is not after many hours usage due to RAM hogging / leakage etc, this is as soon as I boot-up PRT Platform.

    It may be on Demo only as I’ve not been using Live much in the last few days.

    Bard thanked this post
    #187529 quote
    Bard
    Participant
    Master

    Right, my platform starts off fast but increasingly slows the longer it’s open for?

    #187531 quote
    PeterSt
    Participant
    Master
    PeterSt wrote

    Bard, is this during / after backtesting ?

     

    Hi @PeteSt, no I haven’t done any for a while.

    If you don’t do a thing with that, then I myself don’t recognize that anything gets more and more slow. N.b.: My platforms are always running until they kill themselves (which is 18 hours in a row).
    But beware the backtesting.

    So (indeed) with backtesting avoid the Indicators (any) and also avoid Graphs as much as possible. It is there where the memory leaks occur. The largest issue is the Editor. You can use it, as long as you don’t type too much in it. As soon as it starts to stutter in there, restart PRT …

    #188354 quote
    RafaelN
    Moderator
    Senior

    Hello, in such cases the best way to try and fix this is contacting ProRealTime’s support team by sending them a technical report (Help > Technical support) because this could be due to many different factors.

    Bard thanked this post
    #190501 quote
    Bard
    Participant
    Master

    One thing I have noticed is that by changing my broadband to fibre (6Mbps to 62Mbps), the platform response time for things like moving or resizing charts or increasing the height of an indicator panel has greatly increased and these tasks are now smooth and seamless 🙂

    GraHal thanked this post
    #197166 quote
    Bard
    Participant
    Master

    Hi there, is anyone having any slow platforms issues today? Yesterday is was fast now it’s unresponsive and I have had to force quit and restart the Macbook but it’s super slow and really slowing up the whole computer? I was on Push Comfort Datastream but am now trying the standard lower setting and it’s made a difference in speeding things up again back to (almost normal), but it wasn’t set to that yesterday or before and I wonder what is the implication of using the lowest Data setting in terms of quote speed?

    Cheers!

    #197270 quote
    Bard
    Participant
    Master

    Also: Is my memory meant to be increasing whilst using PRT?

    I started with the set standard template less than an hour ago and it was using about 1gb of memory according to Apple Activity Monitor. I changed it to another template with more indicators and it got to about 2gb, then I changed it to the set template which is far lighter and only has two charts but the memory didn’t go back down to 1gb? When I loaded a heavy template including custom indicators (still the same PRRT user session without quitting) it went to about 4gb, however since using that memory has climbed to a massive 5.8gb? Do you know why is it going up @Nicolas?

    Cheers!

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Unresponsive or Slow Platform


Platform Support: Charts, Data & Broker Setup

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Bard @brad Participant
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This topic contains 30 replies,
has 7 voices, and was last updated by GraHal
3 years, 7 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 01/24/2022
Status: Active
Attachments: 1 files
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