Transferring saved workspaces from v11 to v12

Forums ProRealTime English forum ProRealTime platform support Transferring saved workspaces from v11 to v12

Viewing 11 posts - 1 through 11 (of 11 total)
  • #247713

    Hi

    I’m currently still using v11 but wanted to try v12 again (I had a look ages ago but stuck with v11). When I loaded v12 the only saved workspaces were those that I had maybe 18 months ago, anything newer wasn’t there. I re-installed v12, but it was still the same, all my most recent (and those I currently use) workspaces aren’t there.

     

    I know I can manually recreate the workspaces, but it would take quite a lot of time and I’m sure there must be a way to access them from v12; any thoughts please?

     

    Many thanks in advance.

    #247714

    When in v11, Go File > Edit Workspace and you should see a tab ‘Export Workspace’?

    Then when in v12, Go File > Import Workspace.

    Let us know if it works please?

    #247715

    There’s no option to “Export Workspace” under File, I have the following options:

    Load workspace

    Set as default workspace on this computer

    Save

    Save as

    Modify/delete

    Close all windows

    Quit

    #247716

    Click on Modify and does further options then become visible?

    #247717

    When I go into Modify, it shows all my workspaces underneath a bar space with options to:

    Create a shortcut or make a favourite, and then to

    Save

    Duplicate

    Load

    Delete

     

    The workspaces can be filtered to display all, favourites. personal or pre-defined, and can be xorted alphabetically or chronologically.

    #247719

    Mmmmit seems that option to export workspaces is not available in v11.

    We all had a ‘one time’ auto-export of v11 workspaces from v11 to v12 the first time we logged in to v12.

    As you have logged into v12 previously but have since made changes to workspaces in v11 then I gues your one time auto-export option has gone.

    Only thing I can suggest is that you ask PRT direct (or via IG) to export your current workspaces from v11 to v12, include a link in your mail to this Topic and it should save you a lot of detailed explanation?

    1 user thanked author for this post.
    #247720

    Mmmmit seems that option to export workspaces is not available in v11.

    We all had a ‘one time’ auto-export of v11 workspaces from v11 to v12 the first time we logged in to v12.

    As you have logged into v12 previously but have since made changes to workspaces in v11 then I gues your one time auto-export option has gone.

    I did wonder if something like that had happened, that’s why I tried re-installing v12 but alas it didn’t work.

    Many thanks for your prompt assistance.

     

    #247722

    I see that v12 has the Import option you mentioned; would v11 not save workspaces somewhere on my computer that I could import them into v12 from?

    #247724

    I logged into my v11 for you to double-check and alas, no export option.

    In v12 there is Help > export my Personal Data (might be in v11 also) … this gets saved as a text file I believe, but I doubt it applies to workspaces.

    Your best bet probably is to ‘send a console’ to PRT via IG by going HELP > Technical Problem > Other  … do this while in v12 and state that your workspaces from v11 have not come across. Say that this is the first time you have logged into v12 😉 .

    You may have to patiently wait for a few weeks even, but you may be lucky and somebody at PRT will do an export from v11 to v12 for you.

    1 user thanked author for this post.
    #247725

    would v11 not save workspaces somewhere on my computer that I could import them into v12 from

    No apart the PRT Loader for starting PRT,  nothing is save on our computers … everything else is all saved on PRT servers.

    #247726
    So best not to refer to this thread then 😂🤣😂.
    I must admit I thought there would be a simple option that I’m missing, but it would seem not. I’ll probably allocate a chunk of time over the weekend to manually recreate the workspaces I use most often.
    Many thanks again for your help.

    I logged into my v11 for you to double-check and alas, no export option.

    In v12 there is Help > export my Personal Data (might be in v11 also) … this gets saved as a text file I believe, but I doubt it applies to workspaces.

    Your best bet probably is to ‘send a console’ to PRT via IG by going HELP > Technical Problem > Other … do this while in v12 and state that your workspaces from v11 have not come across. Say that this is the first time you have logged into v12 😉 .

    You may have to patiently wait for a few weeks even, but you may be lucky and somebody at PRT will do an export from v11 to v12 for you.

     

    1 user thanked author for this post.
Viewing 11 posts - 1 through 11 (of 11 total)

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