Kohei wrote:

I typed another name but it was failed.Verstion is 10.3.It is required old one?

With 10.3 it worked differently. But I forgot how exactly. But there too you could change the name (obviously).

Don’t you have a support telephone number you can call ? It should be listed on the main page of prorealtine.com.

Kohei wrote:

Could you help me anyone at screen sharing?

Before I myself say Yes, and assuming we could have email-contact about it (which formally is not allowed), are you able to set your platform to the English language ?

In the attachment you see the bottom-left of the prorealtime.com web page. Clicking the English flag would change the language. But this is not for all versions available;
although I like Japanese food, my Japanese language isn’t the best. 🙂

Anyway I could try to arrange something for you, but it would require your screens to work in English.

I like to repeat the question : don’t you have a telephone number for support ?

Not regarding the file names.

PeterSt wrote:

orange triangle warns you for something else

Maybe warning that file title is over 30 characters?

Kohei what does it say when you hover over the warning triangle?