Trade ticket always there at platform open.
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This week every time I open my demo PRT it opens with an order confirmation ticket in the top left hand corner of the screen. I close the ticket and save upon exit and throughout the day but at the next start up the ticket is there again. Not sure if this is related to the recent issues PRT had as during that time I did have a strategy stopped on the DAX but could find no reason for it being stopped and was told it was due to the PRT/IG problems.
How can I get rid of this ticket once and for all?
[attachment file=72626]
There’s a PRT Platform setting to enable Order Confirmation, I’ll let you know if I find it! 🙂
PS Found it – see attached
There’s a PRT Platform setting to enable Order Confirmation, I’ll let you know if I find it!
You can find it by clicking on ‘Do not display’ on the ticket. pretty sure I tried that earlier in the week but will double check on the next start up.
I might just send a technical report to PRT and see if they can delete it from there end.
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Summary
This topic contains 7 replies,
has 3 voices, and was last updated by 
7 years, 8 months ago.
Topic Details
| Forum: | Platform Support: Charts, Data & Broker Setup |
| Language: | English |
| Started: | 06/08/2018 |
| Status: | Active |
| Attachments: | 2 files |
