Timeframes do not match expected times

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #201604 quote
    CapnCrunch77
    Participant
    Junior

    Hello all,

    I’ve been trying to configure PRT to my working preferences but noticed an odd issue.  On the 4hr timeframe, I expect it to end at 12pm, 4pm, 8pm and midnight however the count is off – e.g. instead of finishing the 4 hr period at 12, 4, 8 etc…the timeframe finishes 1pm, 5pm and 9pm.

    Anyone ever encounter this issue and any idea how to solve? I’ve tried to set the custom trading hours by changing the location but this does not work either.

    Thoughts/advice welcome.

    Thanks!

    #201680 quote
    robertogozzi
    Moderator
    Master

    I can confirm those times (1pm, 5pm, 9pm, 1am, 5am and 9am) are for UTC+1 DST, so they shouldn’t apply to UK, but I have no clue why you don’t see them converted to UTC+0 DST. I thought that would occur automatically according to your time zone.

    #201698 quote
    CapnCrunch77
    Participant
    Junior

    That’s what I thought as well Robertogozzi.

    I’m usually trading Indices (U.K, U.S).  If I take this morning as example; at 08:00 GMT, a new 4 hr candle starts on the UK Indices but on the U.S. (it’s still got 1 more hour to go to complete the candle).  I’ve checked my timezone settings – set as per default that all dates are set as per the time zone set on my computer for this session: (UTC+01:00) Europe/London +01:00.  On the US Indices, Trading hours are set as from 00:00 to 00:00 (UTC-04:00) which should follow, 00:00, 04:00,08:00….but it doesn’t.

    Not sure what else I can do this?  uninstall/reinstall PRT?  Will that also remove all my settings and history?

    #201711 quote
    robertogozzi
    Moderator
    Master

    Do you mean you usually switch your PC’s timezone multiple times per day?

    #201713 quote
    CapnCrunch77
    Participant
    Junior

    nope, I never change it.  I’m in London and the timezone I’ve never touched.  Other markets that I trade look fine on the 4hr….just the US markets don’t.  My broker allows futures to be traded to 10pm London time (yet PRT shows this as 9pm and I’ve not touched this at all).

    #201734 quote
    robertogozzi
    Moderator
    Master

    I suggest that you contact PRT (maybe they are even reading this post).

    #201735 quote
    GraHal
    Participant
    Master

    Post, on here, a screenshot of your Platform settings and I’ll compare to mine.

    #201746 quote
    CapnCrunch77
    Participant
    Junior

    Thank you both.  See attached.

    Screenshot-2022-10-01-153025.png Screenshot-2022-10-01-153025.png
    #201752 quote
    robertogozzi
    Moderator
    Master

    Only attach file using the “Select File” button. Thank you 🙂

    #201761 quote
    GraHal
    Participant
    Master

    My Timezone settings are exact same as you show.

    TZ.jpg TZ.jpg
    #201794 quote
    CapnCrunch77
    Participant
    Junior

    just bizarre.  Futures just opened and the 4hr chart is saying 2 hrs to go until the next candle begins at 01:00 GMT…..can’t figure out why it’s doing that

    #201798 quote
    PeterSt
    Participant
    Master

    Not sure how we can synchronise this. I am on GMT+1 (Amsterdam). So the current 4 hour bar started on 0:100 for me (now at 01:41). The previous 4 hour bar started at 21:00.

    01:41 ago (Nasdaq) futures started to be live (at 00:00 over here).

    Although I am not particularly used to the 4hr TF, I don’t see anything wrong with it on my side.
    If anything, I would deem a bar starting at 21:00 to be “odd” for a 4 hour TF, but then who decides when that bar really started ??

    One thing is crucial here : throughout the world bars will start at the same moment, no matter the TimeFrame. I mean, if you ask me, this is just how it works. How that works out is what we’re observing.
    Read : You can’t start your own 5 minute TF at the 4 minute mark because you like that. We *all* will start at 00, 05, 10, 15, 20 etc. … Same with the 4 hours. Who/what’s the master of that … no idea. But that master will exist.

    image_2022-10-03_014006329.png image_2022-10-03_014006329.png
    #201832 quote
    GraHal
    Participant
    Master

    CapnCrunch77

    For me currently the DJI on 4 Hour TF opens at 04:00, 08:00, 12:00 16:00 etc.

    But in week or two for 3 weeks or so after that it will be 09:00 13:00 etc because NY clocks move over the UTC -4 (instead of as currently UTC-5).

    Then on Oct 28 UK will be backin sync again (because UK clocks move over to UTC+0)  with DJI opening at 08:00 12:00 etc.

    Hope above helps you understand?

    Detail in above may be out a tad as I wrote it without even thinking! 🙂   But the principle is correct as to why you are seeing the bar open times you are seeing …. it is all to do with your local UTC + or – time standard.

    I stand to be corrected on above … in principle not in detail! 😉

    #201835 quote
    GraHal
    Participant
    Master

    We have same Timezone settings and yet different times for US Indices 4 Hr bar open.

    I know it sounds dadft, but are you sure the clock on your computer is correct and set to UTC +1?

    #201838 quote
    GraHal
    Participant
    Master

    Idea … you try with DJI and let us know the times showing on 4 hour bars??

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Timeframes do not match expected times


Platform Support: Charts, Data & Broker Setup

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This topic contains 17 replies,
has 4 voices, and was last updated by CapnCrunch77
3 years, 5 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 09/28/2022
Status: Active
Attachments: 3 files
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